[Remote] Commercial Claims Programs Consultant - Remote

Note: The job is a remote job and is open to candidates in USA. Mobilitas Insurance is a commercial insurance company aiming to innovate in the mobility space. The Commercial Claims Programs Consultant will oversee claims programs, manage TPA and client relationships, and support strategic initiatives while ensuring operational effectiveness and transparency across multiple stakeholders.ResponsibilitiesMonitor and ensure TPA compliance with operational standards, SLAs, and contractual requirementsFacilitate onboarding new clients and TPA partnersBuild relationships with client and partners to ensure clear communication, expectation and align on performance standardsLead quarterly and ad-hoc TPA due diligence reviewsDrive strategic and operational initiatives across internal and external partnershipsManage multiple priorities across TPAs and programsCollaborate cross-functionally with internal teamsServe as escalation point for operational issues with internal partners, vendors and 3rd party providersPrepare reports, dashboards, and presentations for review by multiple parties up to and including executive leadershipMonitor claim funding accounts and reconciliation practicesAnalyze indemnity and expense trends for leakageAnalyze existing claims data and identify trends or performance gaps (severity, cycle time, litigation rates)Deliver insights to leadership and external TPA partnersFacilitate client meeting preparation, reporting, and follow-up actionsSkillsBachelor's Degree in related subject (Business) or equivalent combination of education and experience8+ years of property & casualty insurance experience, preferably in auto and liability claimsCommercial property and casualty experience or TPA governance experienceExperience working with TPAs or vendors and/or understanding of TPA oversight practicesProgram management backgroundBenefitsAnnual bonus eligibility for most roles401(k) with a company matchTotal compensation packageCareer Growth: We believe in growth for everyone. Here at Mobilitas, leaders and mentors partner with employees to align interests, unlock development opportunities, and support long‑term success.Flexible Workplace: We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including Mobilitas offices.An inclusive and welcoming workplace is the cornerstone of our success.CSAA is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations.An opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 12% of eligible payCompany OverviewWe built Mobilitas from the ground up to meet the unique demands of modern mobility. We’re digitally focused, collaborative and nimble. It was founded in 2018, and is headquartered in Glendale, California, USA, with a workforce of 201-500 employees. Its website is https://www.MobilitasInsurance.com.