[Remote] Commercial Account Manager

Note: The job is a remote job and is open to candidates in USA. Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. The Account Manager is a revenue-driving role responsible for retaining and expanding an assigned portfolio of commercial customers, focusing on proactive account planning and consultative selling. Responsibilities Own revenue outcomes across your book of business, with accountability for both renewals and expansion ACV Actively prospect within accounts to identify, qualify, and close expansion opportunities, including additional licenses, new products, and broader use cases Build and maintain a healthy expansion pipeline, engaging customers well ahead of renewal cycles to create upsell and cross-sell opportunities Lead renewal negotiations, driving urgency, value alignment, and on-time renewals while minimizing churn and contraction Develop and execute account plans that outline growth strategy, stakeholder mapping, whitespace opportunities, and renewal timing Build relationships beyond day-to-day users to include economic buyers and influencers, positioning Bitsight as a strategic partner Conduct regular customer conversations focused on value realization, outcomes, and future needs, not just product usage Partner with Customer Success and other internal teams to support adoption, remove blockers, and align expansion motions to customer outcomes Maintain accurate forecasting, pipeline hygiene, and CRM documentation to support predictable revenue delivery Skills 1–3 years of quota-carrying experience in Account Management or Account Executive roles, ideally in a SaaS environment Demonstrated interest in or aptitude for selling and closing expansion business, not just managing relationships Comfort managing a high-volume book of accounts while prioritizing time toward the highest-growth opportunities Strong discovery, questioning, and communication skills with the ability to uncover unmet needs Highly organized, proactive, and motivated by hitting and exceeding revenue targets A growth mindset, resilience, and desire to develop into a top-performing commercial seller Experience in cybersecurity or SaaS is a plus, but not required Benefits Medical, dental, and vision insurance Paid parental leave Flexible time off A 401(k) plan with employee and company contribution opportunities Life and disability insurance Tuition reimbursement Company Overview Bitsight is a cyber risk management company for the financial, healthcare, and technology industries. It was founded in 2011, and is headquartered in Boston, Massachusetts, USA, with a workforce of 501-1000 employees. Its website is