[Remote] Collections/ Customer Service Specialist - Remote

Note: The job is a remote job and is open to candidates in USA. RemoteHunter is a company operating in the financial technology sector, providing SaaS solutions for loan origination and servicing. The Collections/Customer Service Specialist supports automotive finance clients in a fast-paced contact center, managing customer service interactions and performing soft collections to help meet financial targets.ResponsibilitiesHandle a variety of customer service tasks, including managing payments, due dates, and account updatesProcess ACH requests and provide accurate payoff quotesConduct soft collections for accounts 1-45 days past dueEstablish and negotiate repayment plans with customersUtilize skip tracing tools to locate and update customer informationMaintain a high level of efficiency in a high-volume contact center environmentSkillsHigh School Diploma or GEDMinimum of one year of experience in a high-volume contact centerAbility to obtain required collections licensing (costs covered by the organization) across multiple statesStrong communication skills and the ability to manage difficult conversations professionallyProficiency in navigating financial and customer management softwareBenefitsPaid training starting from day oneHealth, dental, and vision coverage starting immediatelyGenerous paid time off (PTO) and paid holidaysTuition reimbursement opportunitiesClear pathways for internal career growth and developmentCompany OverviewRemoteHunter is your dedicated AI job search assistant, turning the job hunt from a slow, individual effort into a quicker, smarter, and guided experience by streamlining each step of the process and speeding up your path to the right career opportunities. It was founded in 2025, and is headquartered in , with a workforce of 11-50 employees. Its website is https://remotehunter.com/.



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