[Remote] Collection Associate

Note: The job is a remote job and is open to candidates in USA. Northstar Companies is a debt collection agency with over 50 years of industry experience headquartered in Cheektowaga, NY. They are seeking a Collection Associate who will engage with consumers, negotiate repayment terms, and ensure compliance with regulations and company policies. Responsibilities Engage in telephone contact with consumers Negotiate repayment terms in accordance with client and company specifications Complete and accurate account documentation Comply with federal/state regulations and company policies/procedures Adherence to work schedule Skills High School Diploma or GED Computer basics, math skills and ability to use a calculator required Excellent communication and negotiation skills Strong work ethic and commitment to succeed Engage in telephone contact with consumers Negotiate repayment terms in accordance with client and company specifications Complete and accurate account documentation Comply with federal/state regulations and company policies/procedures Adherence to work schedule Collection experience preferred but not required Comprehensive and working knowledge of collections is preferred Benefits Comprehensive Healthcare Coverage (medical including free premium plan option, dental, vision) Health Savings Account (HSA) option $50,000 Northstar Paid Life Insurance Voluntary Insurance Options Earned Time Off Sick Time 401(k) Plan with Northstar Match Paid Holidays Employee Assistance Program (EAP) Company Overview The Northstar Companies provides full-service receivables debt collection solutions in the Western New York area. It was founded in 2000, and is headquartered in Cheektowaga, New York, USA, with a workforce of 201-500 employees. Its website is