[Remote] Clinical Success Director (Pacific Time Zone)

Note: The job is a remote job and is open to candidates in USA. Abridge is a company focused on enhancing healthcare understanding through AI-powered solutions. The Clinical Success Director will lead efforts to improve clinical documentation for healthcare providers by collaborating with various stakeholders and delivering education and training to clinicians.ResponsibilitiesProvide clinician enablement by delivering education and training to new users, building collateral and strategies to support clinician adoption, and managing relationships with external clinical champions and advisorsSurface product feedback through expert advice on existing clinical documentation strategies and work with product teams to define a clear clinical product roadmapProvide product strategy recommendations by aggregating user feedback and developing artifacts that articulate how product enhancements may expand the reach of our product(s) and improve clinician user experiencesDevelop, monitor, and track end-user utilization and clinical success metrics to help communicate long-term impact and valueEvangelize product capabilities and direction to prospective customers by creating sales collateral, conducting product demos, and moreSkills5+ years of experience as a clinician (MD, DO, PA, NP)Experience with Epic and a deep understanding of clinical documentation workflowsA passion for solving problems and creating new opportunities for cliniciansProven track record of leading successful initiatives from conception through launchAbility to build relationships with different layers of an organization, from front-line staff to executivesStrong understanding of the healthcare industry, specifically clinical workflows and regulatory requirementsExperience working with cross-functional teams in a fast-paced, startup environmentThis role requires up to 20% travelThis role MUST be based in the Pacific Time ZoneBenefits14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employeesMedical, Dental, and Vision coverage for all full-time employees and their families.If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.Generous paid parental leave for all full-time employees.Resources and financial support to help you build your family.Contribution matching to help invest in your future.Tax free funds for personal device usage.Access to Flexible Spending Accounts (FSA) and Commuter Benefits.Monthly contributions for fitness, professional development, coworking, and more.Dedicated access to therapy and coaching to help you reach your goals.Paid Sabbatical Leave after 5 years of employment.Competitive compensation and equity grants for full time employees.Company OverviewAbridge is an AI-driven platform that transforms patient-clinician conversations into structured clinical notes for healthcare industries. It was founded in 2018, and is headquartered in Pittsburgh, Pennsylvania, USA, with a workforce of 201-500 employees. Its website is https://www.abridge.com.