[Remote] Clinical Specialist - Orthopedics

Note: The job is a remote job and is open to candidates in USA. Moximed is a privately held medical device company based in Fremont, CA, focused on developing innovative solutions for knee osteoarthritis. They are seeking a Clinical Specialist to provide expert support for the MISHA Knee System, including training healthcare professionals, managing product inquiries, and ensuring effective surgical procedures.ResponsibilitiesWork in tandem with sales staff to engage with surgeon KOLs and key decision makers at target centersBe capable of assertively and credibly managing product objections and misconceptions using clinical data and product knowledgeCoordinate use of extended Moximed resources to optimize product utilization and patient careFully understand the MISHA Knee Implant, instruments, and surgical technique with sufficient depth to address any possible questions and concerns customers may haveBecome proficient in the surgical technique, including anatomical landmarks, soft tissue management, procedure steps and 'tips and tricks' from experienced users such that you can train new users and provide intraoperative supportFully understand patient selection criteria to assist in the continued education of surgeons and physicians’ assistants in the identification and selection of patientsLead cadaveric training courses for surgeon and staff as neededResponsible for supporting all sales activities including but not limited to training, product usage documentation, PO collection, managing inventory and equipment provided for case coverage, SFDC managementIncluding: Timely transactions when product is used, sold, or transferred; maintaining a required level of cycle count accuracy; executing product retrievals as instructedRespond promptly and appropriately to technical inquiries by customers, patients, and colleaguesMaintains a working knowledge of competitive productsEducates and trains physicians, hospital personnel, and office staff on technical matters relating to Company products and therapies – this is achieved by coordinating:One-on-one teaching sessions, formal in-service education programs, seminars and/or outside symposiaProvides ongoing clinical and technical support and acts as a resource for physicians and support staff on matters relating to our products and therapies through in-service programs, one-on-one sessions, and phone supportAssist the departments and customers on any complaints, i.e.: information gathering, observations, documentation, follow-upComplies with required event reporting and documentation following Company’s proceduresSkillsCandidate must reside in California or OregonBachelors in a health-science related field, business, marketing, or communication3+ years of relevant experience in surgical product training and supportSuperior experience with surgical case support in hospital operating room environmentsSolid clinical, scientific, and business acumenProven attention to detailSuperior written and verbal communication skillsCompany OverviewMoximed develops innovative therapies for patients with knee osteoarthritis. It was founded in 2006, and is headquartered in Hayward, California, USA, with a workforce of 11-50 employees. Its website is http://moximed.com.