[Remote] Clinical Business Analyst – Ambulatory

Note: The job is a remote job and is open to candidates in USA. SereneAid is seeking an experienced Clinical Business Analyst – Ambulatory to support a large-scale Clinical Information Solution implementation initiative in New Brunswick. This role will serve as a key subject matter expert responsible for analyzing, designing, and implementing ambulatory care workflows within a province-wide Electronic Health Record transformation program.ResponsibilitiesGather, analyze, and document business and system requirements for ambulatory care workflowsConduct current-state and future-state workflow assessments and gap analysesFacilitate workshops and stakeholder engagement sessions with physicians, nurses, nurse practitioners, and allied health professionalsDevelop process maps, business requirements documents, use cases, user stories, and training materialsSupport the design, validation, and testing of clinical contentSkillsUniversity degree in Healthcare, Business Administration, Information Technology, or a related discipline, or an equivalent combination of education and experienceMinimum 5 years of experience as a Clinical Business Analyst or Clinical Informatics Analyst focused on ambulatory careMinimum 5 years of experience working with acute care EHR/CIS systems supporting ambulatory healthcare operationsMinimum 3 years of experience participating in Health Information System (HIS) or Clinical Information System (CIS) implementation projectsStrong experience in: Requirements Gathering, Business Process Analysis, Workshop Facilitation, Use Case Development, Clinical Workflow Design, Documentation and Process MappingAvailability to start on or around June 29, 2026Clinical InformaticsBusiness AnalysisAmbulatory Care WorkflowsHealthcare Information Systems (HIS/EHR/CIS)Requirements Gathering & DocumentationProcess Mapping & Workflow AnalysisStakeholder ManagementWorkshop FacilitationSystem Testing & ValidationChange ManagementJIRAMicrosoft Office 365Experience with ambulatory care workflows including: CPOE, Clinical Documentation, Order Sets, Pharmacy, Medical Imaging, Laboratory ServicesBilingual communication skills (English and French)Experience facilitating workshops with healthcare providers and stakeholdersStrong stakeholder engagement and relationship management skillsExperience managing multiple projects and workstreams simultaneouslyAdvanced proficiency in Microsoft Office 365 (Excel, Word, PowerPoint, Visio, Outlook, Teams)Experience using Atlassian JIRAPrevious experience within public healthcare organizations, health authorities, or government healthcare programsBenefitsMonthly travel to New Brunswick required (travel expenses covered)Occasional evening or weekend work may be required based on project needsCompany OverviewAt SereneAid, we provide trusted senior care and personalized home support services in Scarborough designed to empower older adults to live life on their own terms. It was founded in 2014, and is headquartered in Ontario, CA, with a workforce of 51-200 employees. Its website is https://Sereneaid.com.