[Remote] Clinical Adoption Ambulatory Analyst- Remote
Note: The job is a remote job and is open to candidates in USA. Lifepoint Health is a leader in community-based care, committed to empowering a diverse workforce to make communities healthier. The Clinical Adoption Ambulatory Analyst role involves training providers on EHR documentation, supporting workflow, and managing scheduling to enhance patient care.ResponsibilitiesTrain providers and clinical staff on Lifepoint standard use of the athena clinical system and communicate and resolve issues for clinicians, vendors and team members when neededAssist and act as first point of contact for clinicians as they use supported ambulatory systems to manage patient careReview known issues and receive new issues from users. Communicate to vendors, market leadership, Service Now, etc. as requiredDemonstrate proficiency with Lifepoint supported applications and develop a strong understanding of current clinical and business processes, practices and workflows in order to effectively train usersParticipate in training and work with end users and the respective systems vendorsProvide go-live support for providers and clinical staff during go-live and provide on-going end-user and new employee trainingCoordinate training logistics and utilize training communication plans to provide an awareness of educational offerings, procure supplies and materials, and manages scheduling and registration for classesParticipate in change management regarding fixes and enhancements, to assist staff in adopting new functionality and workflows and participate in coordination and communication of system updates and changesConduct specialized training such as new employee orientation, mock-up, etc., as required or assigned by managementProvide on-site support during high peak time initials go-lives, optimizations and for new functionalityCollaborate with the project team to populate and establish training environments for training activitiesServe as division liaison for new provider and department additions. Assist local market leadership with gathering forms and timely submission for the athena buildServe as division liaison for data import requests. Working with vendors and local market leadership, coordinates extracts, timely imports and validation testing and review of imported dataCoordinate campaigns for each market including regular campaign schedules and custom requestsReview known issues and receive new issues from users. Communicate to vendors, market leadership, Service Now, etc. as requiredServe as the primary contact for scheduling issues/requests. Working with leadership and practice managers, create and manage scheduling templates and online presence of the provider’s schedules following the Lifepoint scheduling guidelinesSkillsHigh school diploma/GED1 year of relevant clinical/medical office experience with EHR systemsBenefitsComprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).Professional Development: Ongoing learning and career advancement opportunities.Company OverviewLifepoint Health is a leading healthcare provider that serves patients, clinicians, communities and partner organizations across the healthcare continuum. It was founded in 1999, and is headquartered in Brentwood, Tennessee, USA, with a workforce of 1001-5000 employees. Its website is http://www.lifepointhealth.net.