Remote Client Success Manager

Remote Full-time
We are recruiting an A-Player Remote Client Success Manager to join our team!

Have you worked in account management or as a CSM before and are looking to make $60k - $85k USD per year?

We are seeking a highly motivated female Client Success Manager to join our industry leading marketing agency for high-ticket coaches. Your primary focus will be building strong client relationships and ensuring their satisfaction. The ability to work American Eastern Standard hours from 9 AM to 5 PM is required.

We are partnered with some of the fastest scaling US and Canadian based high-ticket online coaches!

Here's some of the main responsibilities of the role:

- Conduct client onboarding calls and guide them through the setup process

- Regularly check in with clients to gather feedback and identify opportunities.

- Address client inquiries and support requests via email.

- Collaborate with internal teams to resolve client issues and ensure success.

- Track and analyze client retention KPI’s and provide insights for improvement.

- Train them on sales & marketing

Requirements to apply:

- Proven experience in account management or customer service.

- Excellent communication and interpersonal skills.

- Strong problem-solving abilities and ability to think strategically.

- Highly organized and able to manage multiple tasks simultaneously.

- Ability to use productivity software (CRM, Project Management, Google Sheets)

- Flexibility to work in Eastern Standard Time

OTE: $6k - $9k per month (base pay + bonuses + incentivizes)

Competitive bonuses based on retention performance with a flexible work schedule that is fully remote.

APPLY HERE: https://form.jotform.com/260322178580354

(P.S: If you know someone who would be a perfect fit for this role, we'll pay out $500 as a referral bonus to you!)

Pay: $60,000.00 - $85,000.00 per year

Benefits:
• Referral program
• Work from home

Work Location: Remote

Apply Now

Apply Now
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