[Remote] Client Success Associate

Note: The job is a remote job and is open to candidates in USA. Phreesia is looking for a Client Success Associate to join their team. This role focuses on improving client utilization, retention, and overall satisfaction by engaging clients and collaborating with various teams to maximize business value.ResponsibilitiesProactively engage clients to support and drive adoption and usage of specific products and features within the Phreesia solution, ensuring maximum business benefits for the clientPartner with client executives and key business leadersCollaborate with Phreesia teams, including Business Development, Support, Product Management, Client Services and Sales to address customer issuesAct as the Subject Matter Expert and product Super User for the existing client base, implement new add on features and productsEnsure overall satisfaction and engagement for Phreesia's clientsProactively address client risks based on product usage trends and key performance indicatorsSkillsBachelor's degree requiredExperience generating opportunities and/or upselling to book of businessConfident, high energy, self-motivated and a true team playerAbility to prioritize multiple demands in a fast-paced and dynamic environmentAbility to work with customers to understand their needs and develop custom solutionsSuperior leadership, influence, communication, interpersonal, presentation, meeting facilitation, and telephone skillsSkilled at anticipating and solving problemsThe role may require up to 50% travel following all the current health and safety guidelinesBenefitsAn attractive & comprehensive Total Rewards packageCompany OverviewPhreesia is a healthcare centre that provides automated patient check-in processes for personal health. It is a sub-organization of Phreesia. It was founded in 2005, and is headquartered in Wilmington, Delaware, USA, with a workforce of 1001-5000 employees. Its website is http://www.phreesia.com.



Apply To This Job