[Remote] Client Success Account Coordinator - Onboarding

Note: The job is a remote job and is open to candidates in USA. Intrinsic Digital, Inc. is a leader in digital marketing, specializing in services for the multifamily, hospitality, and restaurant industries. They are seeking a Client Success Account Coordinator to lead new clients through the onboarding process and ensure a smooth transition into their services. Responsibilities Collaborating with the sales team to understand client requirements and expectations Contributing to business growth through creating and maintaining strong, long-term client relationships Addressing client queries effectively and in a timely manner Analyzing digital campaign success and report on key performance indicators and metrics Suggesting improvements and collaborating on digital projects to increase client ROI Presenting new strategies to clients Staying up to date with digital technology trends Other duties as assigned Skills Bachelor's degree, preferably in marketing, communications, or business 1+ year of account management or client success experience 1+ year of experience in digital marketing and/or multifamily Strong written and verbal communication skills Comfortable reviewing and uploading creatives and ad assets Proficient in using HubSpot and managing timelines Organized and responsive with a keen attention to detail Multifamily industry experience a plus Benefits 100% company paid health insurance for employees and 50% for dependents 100% company paid vision and dental insurance for employees and 50% for dependents Company paid short- and long-term disability Company paid life insurance 10 weeks paid parental leave 3-4 weeks paid time off (based on tenure) 10 paid holidays Company paid 401k contributions that are 100% vested Annual cash bonuses based on company and personal performance A choice of five 8-hour schedules with start times between 7 am and 11 am EST, available after 30 days Monthly fitness reimbursement Pet discount plan Company Overview We Love the Journey and Embrace What's Next There is no destination in life or work. Digital marketing has no finish line – it is always changing. It was founded in 2000, and is headquartered in Annapolis, Maryland, USA, with a workforce of 51-200 employees. Its website is