[Remote] Client Service Representative *Hawaii based candidates only*

Note: The job is a remote job and is open to candidates in USA. CSC is a global business, legal, and financial services company based in Wilmington, Delaware, providing knowledge-based solutions to clients worldwide. They are seeking a Client Service Representative to build relationships with clients, respond to inquiries, and provide excellent customer service while navigating multiple databases and recommending process improvements.ResponsibilitiesBuild relationships with our clients to better understand their unique needs and concernsFulfill requests and answer questions for internal and external customersRespond promptly to customer inquiries via phone or electronicallyProvide excellent customer service to both internal and external clientsOrganize the workflow to meet customers’ time frames and demandsNavigate between multiple databases quickly and accuratelyRecommend process improvements where applicableMaintain and grow existing customer business by providing outstanding service and by recognizing and proactively offering appropriate servicesSkillsExperience working in a customer service or administrative capacityEnergetic self-starter who thrives in a fast-paced, team-oriented environmentAttention to detail and accuracyStrong prioritization and time-management skillsFlexibility and agility, with the ability to multitaskProblem-solving skillsStrong computer skills and proficiency in MS Office, Word, and ExcelEffective verbal and written communication skillsSalesforce experience a plusBenefitsPaid time offMedicalDental401(k) plansAnnual success-sharing bonuses or commission plans based on individual performanceTuition reimbursementReferral bonusesCompany OverviewCSC is the world’s leading provider of global business administration and compliance solutions, specialized administration services to alternative asset managers across fund strategies, capital markets transactions in public and private markets, domain name system management and digital brand and fraud protection, and corporate tax software solutions. It was founded in 1899, and is headquartered in Wilmington, Delaware, USA, with a workforce of 5001-10000 employees. Its website is http://www.cscglobal.com.



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