[Remote] Client Operations Manager (Customer Success/Account Management Focus)

Note: The job is a remote job and is open to candidates in USA. 4Front is a leading retail value channel expert that drives profitable sales through targeted, data-driven strategies, partnering with top manufacturers and retailers to deliver results. The Client Operations Manager will play a critical role in managing national accounts, ensuring effective communication and coordination between clients and internal teams, while also supporting sales and inventory workflows. This position requires strong organizational skills, attention to detail, and the ability to drive process improvements.ResponsibilitiesKeep day-to-day account activity moving—tracking priorities, timelines, and follow-upsCoordinate orders, promotions, and new item submissionsHelp resolve issues quickly and keep communication flowingSupport presentations, reporting, and account updatesMonitor inventory levels and flag risks earlyTrack sales and order activity to identify trends or issuesSupport forecasting and replenishment processesMaintain reporting tied to performance and inventoryAct as the bridge between Sales, clients, and operational partnersEnsure nothing falls through the cracksPush for follow-ups and accountabilityBuild strong relationships across stakeholdersSkillsHighly organized with strong attention to detailExcellent follow-throughConfident communicator who can adapt to different personalitiesComfortable managing multiple prioritiesProactive and self-directedStrong Excel and data skillsBackground in account coordination or sales operationsStrong proficiency with Microsoft tools (Excel, PowerPoint, etc.)Comfort leveraging AI tools and an automation mindsetProcess improvement mindset with ability to identify and drive efficienciesHigh level of confidence building and presenting slide decks to stakeholdersExperience in CPG, retail, or food & beverageExposure to inventory management or supply chainExperience working with retailer or customer dataBenefitsBonus: Up to 15%Company Overview4Front is a leading retail value channel expert that drives profitable sales with a very targeted and customizable approach. It was founded in undefined, and is headquartered in Charlotte, NORTH CAROLINA, with a workforce of 2-10 employees. Its website is http://www.4frontsales.com.Company H1B Sponsorship4Front has a track record of offering H1B sponsorships, with 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.