Remote Client General Manager - American Express Global Business Travel

Remote Full-time
Job Overview:
We are seeking an experienced and creative Client General Manager to join our American Express Global Business Travel team, specializing in the Media and Entertainment Industry. As a key player in our organization, you will act as the primary point of contact for our clients' strategic needs, driving growth, innovation, and customer satisfaction. This remote position offers a unique opportunity to work with a high-performing team, collaborating to deliver exceptional results and exceed client expectations.

Key Responsibilities:

Develop and implement strategic account plans to drive growth, increase retention, and optimize performance
Provide expert guidance to clients in the Media and Entertainment Industry, understanding their unique needs and delivering innovative solutions
Build and maintain strong relationships with key business constituents, including Global Business Consulting, Client Services, and Service Delivery
Stay up-to-date with industry trends, competitor products, and services to highlight the value of American Express Global Business Travel
Lead business planning, quarterly and annual reviews, and regional pricing strategies to drive revenue growth and profitability
Represent American Express Global Business Travel as a subject matter expert in the Media and Entertainment Industry


Requirements:

Proven success in global account management, client management, or project management, with a focus on the Media and Entertainment Industry
Strong understanding of the travel industry, including travel operations, business travel service delivery, and client management
Excellent communication, presentation, and negotiation skills, with the ability to build and maintain strong relationships
Strong analytical mindset, with the ability to develop creative solutions and drive innovation
Advanced software skills, including MS Office, and a strong understanding of business travel service delivery technology and tools
A passion for the Media and Entertainment Industry, with a love of travel, entertainment, and learning


What We Offer:

A competitive salary and benefits package
A remote work arrangement, with the opportunity to work from anywhere in the US or Canada
A collaborative and dynamic work environment, with a high-performing team
Opportunities for professional growth and development, with a focus on innovation and customer satisfaction
A reputation for trust, integrity, and excellence in the industry


How to Apply:
If you are a motivated and experienced professional, with a passion for the Media and Entertainment Industry, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to be considered for this role.

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