[Remote] Client Experience Specialist

Note: The job is a remote job and is open to candidates in USA. First Command Financial Services, Inc. has been empowering military families to achieve financial security since 1958. The role involves connecting with clients, managing schedules, and maintaining an active social media presence to support financial advisors. Responsibilities Call and email clients to schedule meetings Manage the advisor's Outlook calendar Make sure appointments run smoothly and on time Create and post updates on social media Keep our online presence active and engaging Help connect with current and future clients Skills Curious - You ask questions and double-check details to get things right Great Communicator - You're clear and professional in emails, texts, calls, and video chats Open-Minded - You're willing to try new ways of doing things to see what works best Self-Motivated - You get things done without needing constant reminders Dependable - You speak up about both wins and problems so we can work together Coachable - You welcome feedback and want to keep learning and improving Goal-Oriented - You see this as a chance to grow your skills and career Honest - You do the right thing, even when it's hard Team Player - You know we succeed together Tech-Comfortable - You're ready to learn Outlook, social media tools, and our systems Benefits Flexible schedule during business hours Room to grow into bigger roles Potential for incentive bonuses Company Overview First Command Financial Services, Inc. coaches our Nation’s military families in their pursuit of financial security. It was founded in 1958, and is headquartered in Fort Worth, Texas, USA, with a workforce of 501-1000 employees. Its website is Company H1B Sponsorship First Command Financial Services, Inc. has a track record of offering H1B sponsorships, with 3 in 2026, 13 in 2025, 13 in 2024, 10 in 2023, 9 in 2022, 9 in 2021, 6 in 2020. Please note that this does not guarantee sponsorship for this specific role.