Remote Client Experience & Scheduling Coordinator (Part-Time)
Company: Zoomin Groomin Mobile Pet Spa – Cape Coral / North Fort Myers / Charlotte CountyAbout Us:Zoomin Groomin is a locally owned and operated premium mobile pet spa dedicated to providing a stress-free, high-quality grooming experience for pets and their owners. We pride ourselves on exceptional service, strong client relationships, and a caring, professional approach to pet care.Position Overview:We are looking for a friendly, customer-focused individual to join our team as a Remote Client Experience & Scheduling Coordinator. This role is ideal for a stay-at-home parent or someone looking for flexible, part-time work from home.You will be the first point of contact for our clients, helping manage calls, messages, and scheduling while ensuring a smooth and positive experience for every pet parent.Responsibilities:Answer incoming calls and respond to client inquiriesManage text messages and customer communicationProcess intake forms and new client informationHandle online booking requests and schedule appointmentsMaintain accurate scheduling and client recordsProvide warm, helpful, and professional customer serviceSchedule & Availability:Part-time, remote positionAvailability Wednesday through Saturday (flexible hours)Our phone hours are:Monday–Thursday: 8:00 AM – 7:00 PMFriday–Saturday: 8:00 AM – 5:00 PMSunday: 10:00 AM – 5:00 PMWorkload varies — some days are quiet, others are busierCompensation:Salary: $200 per weekThis is a light, flexible workload with downtime between tasksIdeal Candidate:Friendly and welcoming — able to “smile through the phone”Strong communication skills (calls and text)Customer service–oriented with a helpful, positive attitudeThorough and attentive when handling client informationComfortable working independentlyBilingual is a plusWhy Join Us:Work from homeFlexible scheduleSupportive, small business environmentPerfect for someone looking to earn extra income without a full-time commitmentIf you enjoy helping people, love pets, and want to be part of a caring, service-focused team, we’d love to hear from you!