[Remote] Client Account Manager (Immediate start)

Note: The job is a remote job and is open to candidates in USA. Sail Away Media is a TikTok Partner Agency specializing in digital marketing strategies. They are seeking an experienced Client Account Manager to oversee a portfolio of client accounts, ensuring successful campaign launches and exceptional client experiences.ResponsibilitiesManage a portfolio of 8-10 client accountsServe as the primary point of contact for all client communicationLead client onboarding and ensure a smooth transition into our systems and processesCoordinate internal teams to ensure deliverables are completed on time and at a high standardParticipate in client strategy calls alongside our Strategy Lead and Marketing DirectorPrepare and present weekly and monthly client reportingIdentify growth opportunities and strategic recommendations for clientsEnsure client requests are addressed promptly and accuratelyMonitor project timelines and maintain momentum across accountsCollaborate daily with team members via Slack, Asana, Zoom, and Google DriveSkills2+ years of Account Management experience in digital marketingExperience working remotely within an agency environmentStrong understanding of Meta Ads and TikTok AdsComfortable discussing campaign performance metrics such as CPM, CPC, CTR, CPA, ROAS, and conversion ratesExcellent written and verbal communication skillsStrong project management and organizational abilitiesExperience with TikTok Shop is considered a significant assetBenefitsFully remote positionWork with exciting brands and fast-growing businessesBe part of a supportive, collaborative teamOpportunity for growth and advancementFast-paced environment where your work directly impacts client successCompany OverviewMost businesses struggle with social media marketing. We take the entire process off your hands. It was founded in 2017, and is headquartered in Boynton Beach, Florida, US, with a workforce of 11-50 employees. Its website is http://sailawaymedia.com/.