Remote Claims Writer (Airbnb & Booking.com) - Competitive Salary & Bonuses

Remote Full-time
Job Overview:
We're seeking a highly skilled Claims Writer to join our team at Workwarp, a leading hotel and vacation rental company based in Vienna, Austria. As a Claims Writer, you will play a crucial role in reviewing damage claims, tracking, and reporting on a weekly basis, ensuring seamless communication with our team and external platforms.
About Us:
At Workwarp, we manage a diverse portfolio of listings across Vienna and Austria, utilizing online platforms like Airbnb and Booking.com, as well as direct bookings. With over 5,000 guests welcomed every month, we're looking for a detail-oriented and proactive Claims Writer to join our team.
Key Responsibilities:

Review images sent by our cleaning teams to identify and document damages
Prepare and submit claims directly on Airbnb and Booking.com platforms
Track and report on damage claims on a weekly basis
Collaborate with our team to ensure efficient claims processing

Requirements:

Experience with Airbnb and Booking.com is essential
Proven track record in writing claims and negotiating with platforms
Strong attention to detail and organizational skills
Ability to work independently in a remote setting

What We Offer:

Competitive salary with a negotiable base salary
Performance-based bonuses (10% of claims sum)
Flexible working hours and remote work arrangement
Opportunity to work with a dynamic and growing company

How to Apply:
If you're a motivated and experienced Claims Writer looking for a new challenge, please submit your application. We can't wait to hear from you!
Apply Now

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