[Remote] Claims Representative - Full Time, Remote (St. Louis, Missouri)

Note: The job is a remote job and is open to candidates in USA. International Programs Group is a company that handles a variety of claims including auto physical damage and property damage. They are seeking a Claims Representative responsible for investigating and settling personal property damage claims with a focus on communication and customer service. Responsibilities Initiate the investigation of new claims Make coverage decisions based on the Named Peril Policies Evaluate settlements of personal property damage as appropriate Establish contact with the insured and storage facility within established protocol Recognize coverage issues and bring them to the attention of the supervisor Develop basic understanding of all entities under this program and their corresponding certificates and policies Recognize state specific laws and claims regulations throughout the United States to ensure proper compliance in claims investigation including sending and securing proper documentation Respond to time sensitive material including but not limited to department of insurance complaints Manage a diary system to systematically review and resolve claims within the specified state and client compliance guidelines Maintain state license by completing continuing education coursework and/or work towards a claims designation Other duties as assigned by the claims supervisor Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing Skills High School Diploma or Equivalent required Proficient in Microsoft Office Able to be licensed in states, countries where necessary Bachelor's degree is preferred Experience with Lloyd's of London is considered an asset Experience with variety of insurance policies a plus AIC designation preferred Company Overview International Programs Group (IPG) is an independent third-party claims administration team that provides claims services. It was founded in 2008, and is headquartered in Toronto, Ontario, CAN, with a workforce of 51-200 employees. Its website is