Remote Claims Customer Service Representative - Join Our Dynamic Team!
Job Highlights:
Start Date: Immediate openings available
Company: Endurance Warranty Services, a leading industry provider
Location: Remote work opportunity
Compensation: Competitive hourly rate of $20.50/hour
Position: Claims Customer Service Representative
Job Summary:
We're seeking bright, outgoing, and energetic individuals to join our growing claims department as a Claims Customer Service Representative. As a key member of our team, you will provide exceptional customer service, answering internal and external phone and email inquiries, and providing information and explanations on contract coverage and terms.
Key Responsibilities:
Analyze information in Vehicle Service Contract and claims system to advise customers on benefit amounts
Request and distribute internal information to aid Claims Adjudication Department
Respond to phone and email inquiries, providing information and explanations on contract coverage and claims processes
Manage workflow, process, and complete requests and documents according to established procedures
Collaborate with team members, working effectively in a friendly team environment
Maintain confidentiality of sensitive information and communicate effectively with internal staff, upper management, and customers
Other job duties as assigned
Key to Success:
High school graduate or GED required
Strong organizational and customer service skills, with ability to problem-solve and multitask
Excellent written and verbal communication skills, with ability to communicate effectively with various stakeholders
Proficient in MS Office, with ability to learn new programs quickly and type at least 35 wpm
Automotive Service Department experience preferred, but not required
What We Offer:
Competitive compensation and bonus opportunities
Paid training and upward mobility
401(k) with company match after 90 days of employment
Medical, Dental, and Vision Insurance
Voluntary Life Insurance and Internet Stipend
Casual dress code and flexible work environment
About Us:
Endurance Warranty Services is a leading provider of auto repair coverage, dedicated to protecting people from unexpected and costly breakdowns. We're a fast-paced company with limitless opportunities to grow your career. We celebrate our employees' differences and are proud to be an equal-opportunity employer.
Ready to Apply?
If you're a motivated individual ready to contribute to a thriving team, we encourage you to apply now! Apply Now
Apply Now
Start Date: Immediate openings available
Company: Endurance Warranty Services, a leading industry provider
Location: Remote work opportunity
Compensation: Competitive hourly rate of $20.50/hour
Position: Claims Customer Service Representative
Job Summary:
We're seeking bright, outgoing, and energetic individuals to join our growing claims department as a Claims Customer Service Representative. As a key member of our team, you will provide exceptional customer service, answering internal and external phone and email inquiries, and providing information and explanations on contract coverage and terms.
Key Responsibilities:
Analyze information in Vehicle Service Contract and claims system to advise customers on benefit amounts
Request and distribute internal information to aid Claims Adjudication Department
Respond to phone and email inquiries, providing information and explanations on contract coverage and claims processes
Manage workflow, process, and complete requests and documents according to established procedures
Collaborate with team members, working effectively in a friendly team environment
Maintain confidentiality of sensitive information and communicate effectively with internal staff, upper management, and customers
Other job duties as assigned
Key to Success:
High school graduate or GED required
Strong organizational and customer service skills, with ability to problem-solve and multitask
Excellent written and verbal communication skills, with ability to communicate effectively with various stakeholders
Proficient in MS Office, with ability to learn new programs quickly and type at least 35 wpm
Automotive Service Department experience preferred, but not required
What We Offer:
Competitive compensation and bonus opportunities
Paid training and upward mobility
401(k) with company match after 90 days of employment
Medical, Dental, and Vision Insurance
Voluntary Life Insurance and Internet Stipend
Casual dress code and flexible work environment
About Us:
Endurance Warranty Services is a leading provider of auto repair coverage, dedicated to protecting people from unexpected and costly breakdowns. We're a fast-paced company with limitless opportunities to grow your career. We celebrate our employees' differences and are proud to be an equal-opportunity employer.
Ready to Apply?
If you're a motivated individual ready to contribute to a thriving team, we encourage you to apply now! Apply Now
Apply Now