[Remote] Claims Auditor

Note: The job is a remote job and is open to candidates in USA. Western Growers Health is a part of the Western Growers Family of Companies, dedicated to providing employer-sponsored health benefit plans for the agriculture industry. The Claims Auditor will perform in-depth audits to ensure compliance of health benefit plans and support the claims department by identifying issues and providing recommendations for improvement.ResponsibilitiesPerform routine and moderately complex audits on paper and electronic claims for payment integrity in alignment with regulatory and timelines standards, business policy, and contract termsEnsure appropriate coding and system configuration of claims with the ability to extract and audit exception audit reportsResearch claim processing problems and errors to determine their origin and appropriate resolutionPrepare reports and summarize observations and recommendations for managementParticipate in communication with management regarding trends in order to improve claims processing accuracy and documented business rules for incorporation into training programs, policies, and proceduresPerform special project audits and reviews as requested by other departments/regionsIdentify and escalate issues related to instructional material that is inaccurate, unclear or contains gaps and provide recommendations for correction of this materialConfer with management to assess training needs in response to changes in policies, procedures, regulations, and technologiesParticipate in departmental error logs analytics and includes the findings in training preparationsProvide technical support, training assistance, and expertise to claims staff or other department as determined through audit findingsSupport and assist management team in updating department policies and guidelinesAdjudicate specific stop loss claims received from Third Party Administrators in accordance with stop loss policy terms and the plan documentProcess complex claims for physician, hospital, and specialty areas with high degree of accuracy and productivityProcess stop loss claim adjustments, refunds, and checks according to company policies and procedures, within established dollar authorityRespond and assist with claim documentation and reports as neededIdentify process improvement opportunities and works to implement corrective actionsCoordinate and communicate claims status with reinsurance carrierWork with AVP of Claims, Claims Manager and Reinsurance Analyst as requiredUtilize all capabilities to satisfy one mission — to enhance the competitiveness and profitability of our members. Do everything possible to help members succeed by being curious and striving to understand what others are trying to achieve, planning, and executing work helpfully and collaboratively. Be willing to adjust efforts to ensure that work and attitude are helpful to others, being self-accountable, creating a positive impact, and being diligent in delivering resultsAll other duties as assignedSkillsBS/BA degree preferred and a minimum of one (1) to three (3) years of recent experience as a medical/dental claims auditorThree (3) years' experience processing group health claims preferredKnowledge of Current Procedural Terminology (CPT) and International Statistical classification of Diseases and Related Health Problems (ICD-10 & ICD-9) and medical terminologyExceptional understanding and interpretation of summary plan descriptions of employee medical/dental benefitsGood ability to interpret provider contractsProven ability as a self-starter to manage timelines and commitmentsProficient in end-user software, e.g., word-processing and spreadsheetsExceptional written and verbal communication skillsGood knowledge of basic business mathBS/BA degree preferred and a minimum of one (1) to three (3) years of recent experience as a medical/dental claims auditorThree (3) years' experience processing group health claims preferredBenefitsProfit-sharingCompany OverviewPinnacle Claims Management provides a spectrum of health benefits administration services to self-funded employers in all industries. It was founded in 1996, and is headquartered in Irvine, California, USA, with a workforce of 201-500 employees. Its website is https://www.pinnacletpa.com/.



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