[Remote] Claims Adjuster I Fede (Remote)

Note: The job is a remote job and is open to candidates in USA. Mapfre is a global insurance leader with a strong local presence, and they are seeking a Claims Adjuster to handle and service Vehicle Service Contracts within the Claims Department. The role involves ensuring timely and efficient completion of claims while maintaining quality customer service to clients. Responsibilities • Maintain the time of answered incoming claim calls to 60 seconds or less • Must be able to effectively adjudicate 20-30 claims per day • Maintain an average of 40+ calls per day • Promptly, effectively and professionally respond to all claim telephone inquires • Promptly handle all extraordinary claim, customer, or client issues to a successful conclusion • Maintaining positive working relationships both internally and externally • Work closely with the Claims Lead and promptly resolve customer and/or client claims issues • Special projects or other duties as assigned Skills • Vehicle Repair, Service Writing and or Automobile Technician experience is required • A minimum high school diploma with a preferred 3 - 5 years previous work experience within the Automotive Industry • The ability to work in a fast paced call center, as well as the ability to identify and remove obstacles to ensure efficient workflow • Must be proficient with computers and applications, i.e. MS Word, Excel, etc • Must possess good interpersonal, verbal and written communication skills Benefits • Competitive health coverage • Retirement plans • Paid time off • Flexible work options • Lifestyle perks like employee discounts • Tuition reimbursement • Leadership programs • Internal mobility opportunities Company Overview • MAPFRE a global insurance company. It was founded in 1935, and is headquartered in Madrid, Madrid, ESP, with a workforce of 10001+ employees. Its website is Apply tot his job

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