[Remote] Channel and Customer Research Analyst

Note: The job is a remote job and is open to candidates in USA. AlphaSense is a leading provider of AI-driven market intelligence, helping companies make informed decisions. The Channel and Customer Research Analyst role involves sourcing and vetting channel partners, conducting interviews, and providing insights into market conditions and company performance.ResponsibilitiesMap the expert universe for assigned verticalsSource and vet high-value channel partners and customersBuild long-term relationships with key channel sourcesCoordinate and monitor interviewsForm sector expertise through regular and consistent research to remain up-to-date on industry trends and newsDrive email, phone, and LinkedIn campaigns to recruit best-fit experts; negotiate honoraria that balance insight value with cost disciplineConduct vetting calls to confirm role, recency, and perspective; ensure compliance with AlphaSense and client guidelinesDevelop and maintain target lists of distributors, resellers, customers, and other market participants aligned to quarterly coverage prioritiesBuild and maintain interview guides targeted to each type of call, industry sector, and expert profile - ensuring the best and most relevant insights are capturedSchedule sessions at optimal times in the sell-side calendar; monitor calls, troubleshoot tech issues, and capture real-time highlightsUphold rigorous data-privacy standards and maintain accurate records in internal CRM and workflow toolsShare feedback on talk tracks, sourcing tactics, and emerging themes to refine our playbooks and coverage roadmapSkillsProven ability to manage fast turnaround projects, meet deadlines and targets while maintaining a team-first mentalityCreative problem solver who is comfortable with changes and new challengesNaturally interested in learning and quickly sees patterns that help identify the best possible experts for a given research projectDemonstrated ability to handle and prioritize multiple tasks and deadlines simultaneously and autonomouslyStrong attention to detail, with the ability to discern and precisely document the core elements of an expert's relevant skills or experience vis-a-vis a defined scopeComfortable with all communication methods, including phone and emailMotivated by the idea of identifying and delivering the best-possible expert profiles for each project scope quickly and efficientlyBenefitsPerformance-based bonusEquityGenerous benefits programCompany OverviewAlphaSense is a platform harnessing AI to deliver insights, helping professionals make informed, impactful decisions. It is a sub-organization of AlphaSense. It was founded in 2008, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is https://www.alpha-sense.com/.



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