[Remote] Change Analyst (ROPS)

Note: The job is a remote job and is open to candidates in USA. DaVita Kidney Care is a leading organization in the healthcare sector, focused on improving patient care. They are seeking a Change Analyst within Revenue Operations to manage the people side of change for key initiatives, ensuring effective communication and adoption of system updates and process changes.ResponsibilitiesDrive awareness and understanding for change management across Team Kinetic and ROPSAlign change management strategies with projectsLead "Teammate Readiness" calls and workshops to prepare teammates and leaders for upcoming milestonesAnalyze engagement survey responses and feedback to identify themes, resistance, or areas where teammates need more supportAdvise leadership on rollout timing to minimize teammate disruptionCreate and distribute targeted email communications for various phases of project rollouts (e.g., pilot, general release, system updates/patches)Facilitate the review of communication content with leadership and stakeholders to ensure accuracy before distributionCustomize messaging for different audiences, such as leadership pre-reads versus pilot user instructionsCreate "feature highlight" emails to educate frontline staff on new system automations and capabilitiesCreate and maintain workspaces to house change and project materialsOrganize and lead meetings for "Change Champions" to support peer-to-peer adoptionWork closely with Stakeholders, Product/IT leaders, and Project teams to drive forward change and long term adoption successFacilitate status meetings, post-deployment feedback sessions, and readiness workshopsSkillsExcellent written and verbal communication skillsAbility to interpret survey data and feedback to adjust change strategiesAbility to manage multiple competing priorities and timelinesExperience collaborating with leadership and cross-functional teams to align goalsHighly motivated, agile teammate who drives forward initiatives in a fast paced, fluid environment4 year degree in Communication or related degreeProsci Change Management certificationBackground in project managementBackground in revenue operationsBenefitsComprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash outSupport for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and moreProfessional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.Company OverviewDaVita means “to give life,” reflecting our proud history as leaders in dialysis—an essential, life-sustaining treatment for those living with end stage kidney disease (ESKD). It was founded in 1979, and is headquartered in Denver, Colorado, USA, with a workforce of 10001+ employees. Its website is http://www.davita.com.Company H1B SponsorshipDaVita Kidney Care has a track record of offering H1B sponsorships, with 79 in 2025, 53 in 2024, 81 in 2023, 74 in 2022, 54 in 2021, 66 in 2020. Please note that this does not guarantee sponsorship for this specific role.



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