[Remote] Case Management Administrative Assistant (23135)

Note: The job is a remote job and is open to candidates in USA. Cantex is a healthcare organization seeking a Case Management Administrative Assistant to provide essential administrative and operational support to the Regional Case Management team. This fully remote role involves managing authorization workflows, ensuring accurate documentation, and facilitating communication between various stakeholders in the healthcare process.ResponsibilitiesVerify active authorizations and communicate status updates to facilities and assigned Case ManagersTrack concurrent authorization due dates and ensure timely submissionBuild complete concurrent review packets for MCO submission, including:– Authorization number– Face sheet– Insurance information– Medical records– PT/OT/ST documentationSubmit clinical packets and reports to MCOs via fax or electronic portalsUpload confirmation pages or submission receipts into the EMRMonitor and track concurrent authorization reviews for extension requestsCommunicate authorization extensions, expirations, and updates to MCOs and facility Case ManagersAssist Case Managers and facilities with active authorizations, denials, and appealsFollow up on inactive authorizations for patients who remain admittedMaintain accurate documentation and ensure timely distribution of required materialsPerform other duties as assignedSkillsHigh school diploma or equivalent requiredProficient with EMR systemsProficient with Excel, Microsoft Office, and Adobe PDFStrong organizational skills with the ability to meet strict deadlinesAbility to perform effectively in a fast‑paced environmentExcellent written and verbal communication skillsTwo (2) years of hospital or healthcare experience preferredBenefitsCompetitive payPerformance‑based bonus opportunitiesComprehensive health, dental, and vision insuranceAdditional supplemental benefits (life insurance, disability, accident, etc.)401(k) with company matchGenerous paid time off (PTO/Sick)Clear career growth and advancement opportunitiesA supportive and vibrant company cultureMany more employee perks and benefits401(k) with matchCEU reimbursementVacationSick timeHolidaysMedical, dental, and supplemental insurance plansA highly competitive compensation packageCompany OverviewCantex Continuing Care Network represents a unified, seamless pathway of compassionate care and medical excellence, aimed at complete recovery beginning the moment a patient is released from the hospital. It was founded in 1978, and is headquartered in Carrollton, Texas, USA, with a workforce of 1001-5000 employees. Its website is https://www.cantexcc.com.