Remote Care Management Supervisor - Lead with Compassion and Excellence

Remote Full-time
Join our vibrant community and thrive in a rewarding role that combines leadership, care management, and community outreach! As a Care Management Supervisor, you will play a vital role in leading our non-clinical staff in addressing the medical and psychosocial needs of our members, providing resources and linkages to government programs, social services, and community resources. Enjoy a competitive salary, comprehensive benefits, and the flexibility of a remote work arrangement after a 90-day onboarding period.
We are seeking a highly skilled and motivated individual to supervise a team of care management staff, overseeing caseloads, providing guidance and support, and driving program improvement. If you have a strong background in care management, excellent communication skills, and a passion for leading cross-functional teams, we encourage you to apply.

Job Description:
The successful candidate will be responsible for:

Leading and supervising a team of care management staff, providing guidance, support, and performance feedback
Overseeing caseloads, ensuring timely communication with members, providers, and community-based organizations
Providing training, resolving staff issues, and identifying areas for program improvement
Collaborating with management to perform annual reviews, disciplinary actions, and goal setting
Establishing and sustaining relationships with community systems to facilitate linkage, referral, advocacy, and follow-up
Assisting with member concerns and grievances, and participating in internal and external audits

Skills and Qualifications:
To be successful in this role, you will need:

Excellent communication, negotiation, and interpersonal skills
Ability to work effectively in a cross-functional team environment
Strong computer literacy and skills
Self-motivation to seek knowledge and improve personal and professional performance
Regular attendance and a strong work ethic

Preferred qualifications:

Master's degree
Spanish language proficiency (strongly preferred)

What We Offer:
In return for your hard work and dedication, we offer:

Competitive hourly rate ($25.00 per hour)
Comprehensive benefits, including 401(k) matching and paid time off
Flexible remote work arrangement after a 90-day onboarding period
Opportunities for professional growth and development

Work Schedule:
This is a part-time position, with no more than 24 hours per week, and an 8-hour shift. No weekends or overtime required.
We Encourage You to Apply!
Even if you don't feel like a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team and make a difference in the lives of our members.
Apply Now

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