[Remote] Call Center Representative
Note: The job is a remote job and is open to candidates in USA. ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. They are seeking a Call Center Representative to provide support for the audit team conducting various audits through phone and virtual communications.ResponsibilitiesMake several calls to insureds and agents dailyEnter progress notes following each callCorrespond with policyholders, CPAs, bookkeepers, and agents to gather additional information as neededSkillsStrong judgment and critical thinking skillsCompetent use of spreadsheets, word processing, and e-mailExcellent communication skillsStrong writing skillsWork well in a team environmentAbility to multitaskMust have high-speed internetBenefitsBenefits package with health, dental, vision, life, and disability coverage options401(k) retirement plan option with company matchingGenerous paid time off policy - start with 18 days per yearPaid holidays - 7 standard holidaysCompany OverviewARMStrong Insurance Services is the parent company of the leading and most trusted brands in the debt recovery and financial solutions industry. It was founded in undefined, and is headquartered in Itasca, Illinois, USA, with a workforce of 501-1000 employees. Its website is https://armsrm.com.