Remote Call Center/ Customer Service Representative (P-T & F-T) Day & Night Shift

Company Overview

ROQ Internationa(gruposaoroque) USA is a dynamic and innovative company committed to delivering exceptional customer service experiences. We pride ourselves on our diverse and inclusive work environment, where every team member is valued and empowered to contribute to our success.

Job Title

Remote Call Center/Customer Service Representative (P-T & F-T) Day & Night Shift

Job Location
• Albuquerque, NM
• Atlanta, GA
• Boston, MA
• Chicago, IL
• Hattiesburg, MS
• Jacksonville, FL
• Las Cruces, NM
• Las Vegas, NM
• Los Angeles, CA
• Milwaukee, WI
• Philadelphia, PA
• International

Position Overview

We are seeking enthusiastic and dedicated Remote Call Center/Customer Service Representatives to join our team. This role offers both part-time and full-time opportunities with flexible day and night shifts. As a representative, you will be the first point of contact for our customers, providing them with exceptional service and support.

Key Responsibilities
• Handle inbound and outbound customer calls in a professional manner.
• Resolve customer inquiries and issues efficiently and effectively.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve customer service processes.
• Adhere to company policies and procedures.

Qualifications
• 0-5 years of experience in customer service or a related field.
• Must be a US citizen or reside in the US.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and attention to detail.

Benefits
• Competitive salary.
• Flexible work schedule.
• Opportunities for career advancement.
• Supportive and inclusive work environment.

Created at 2026-02-03 14:23:05

Updated at 2026-02-03 14:29:51

Location: Remote (International); In-office (Albuquerque, NM, Atlanta, GA, Boston, MA, Chicago, IL, Hattiesburg, MS, Jacksonville, FL, Las Cruces, NM, Las Vegas, NM, Los Angeles, CA, Milwaukee, WI, Philadelphia, PA);
About ROQ Internationa(gruposaoroque) USA:

ROQ is a European industrial company, vertically integrated, whose main activity is the conception, manufacture, and commercialization of machines for the textile industry: Screen Printing, Digital Printing, Web2print, Hybrid Printing, Drying, and Packaging.

It also has a business unit called ROQ LASER, which specializes in providing custom manufacturing services for components and equipment in the light metalworking sector.

With more than 40 years of history, ROQ is a global company that operates in the Fashion and Promotional market, exporting 85% to 80 countries on all continents.

Open positions:
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• ROQ Internationa(gruposaoroque) USA - Invoice Clerk - REMOTE (P-T & F-T)
• ROQ Internationa(gruposaoroque) USA - Remote Data Entry Clerk (P-T & F-T)
• ROQ Internationa(gruposaoroque) USA - Remote Administrative Manager (P-T & F-T)
• ROQ Internationa(gruposaoroque) USA - Data Entry Clerk / Operator - REMOTE(P-T & F-T) Day & Night Shift
• ROQ Internationa(gruposaoroque) USA - Technical Support Associate - REMOTE (Part-Time and Full-Time)

Apply Now

Apply Now