[Remote] Business Systems Analyst - CRM / Salesforce Commerce Cloud

Note: The job is a remote job and is open to candidates in USA. TWO95 International, Inc is seeking a Business Systems Analyst with a focus on CRM and Salesforce Commerce Cloud. The role involves establishing and driving continuous improvement of CRM, ecommerce, and portal systems in a regulated environment, requiring strong communication skills and experience with system design and stakeholder management.ResponsibilitiesExperience with CRM system design, validation, training, and change management (Salesforce administrator experience preferred)Experience with experience platforms (e.g., Salesforce Commerce Cloud)Experience with IT ticketing system for stakeholder management of system issues and requestsExperience designing and supporting digital portals (customer, partner, or employee-facing)Familiarity with analyticsKnowledgeable and experienced working in a regulated environmentStrong verbal and written communication skills; ability to translate technical information for diverse audiences (technical to non-technical and vice versa)Ability to translate, comprehend, and action both business and technical needOrganized planner with project management capabilities (Atlassian JIRA & Confluence experience a plus)Experience with integration of ecommerce, portal, and CRM systemsSkillsAt least 3 years' experience in the Medical Device industry or medical field, with specific experience in establishing and driving continuous improvement of CRM, ecommerce, and portal systems in a regulated environmentExperience with CRM system design, validation, training, and change management (Salesforce administrator experience preferred)Experience with experience platforms (e.g., Salesforce Commerce Cloud)Experience with IT ticketing system for stakeholder management of system issues and requestsExperience designing and supporting digital portals (customer, partner, or employee-facing)Familiarity with analyticsKnowledgeable and experienced working in a regulated environmentStrong verbal and written communication skills; ability to translate technical information for diverse audiences (technical to non-technical and vice versa)Ability to translate, comprehend, and action both business and technical needOrganized planner with project management capabilities (Atlassian JIRA & Confluence experience a plus)Experience with integration of ecommerce, portal, and CRM systemsSalesforce administrator experience preferredAtlassian JIRA & Confluence experience a plusCompany OverviewTwo95 International is a staffing and recruiting company offering contingent staffing and managed outsourced services. It was founded in 2009, and is headquartered in Cherry Hill, New Jersey, USA, with a workforce of 51-200 employees. Its website is http://two95intl.com.