[Remote] Business Systems Analyst

Note: The job is a remote job and is open to candidates in USA. Natera is a global leader in cell-free DNA testing, dedicated to oncology, women’s health, and organ health. The Business Systems Analyst will work with internal business partners to provide value through software platforms and support various business units by translating needs into clear product requirements and collaborating with technical teams.ResponsibilitiesServe as the subject matter expert on Content and Template management systems: assess the content management needs and advise on system capabilities, create a shared understanding among business and technical teamsCreate, update, and manage templates. Advise end users on template structure, content fragments breakdown and tagging to ensure consistencyTranslate business, user, and clinical needs into clear product requirements and collaborate with technical teams to ensure dependencies are considered and metProduce deliverables that facilitate understanding for quick feedback such as flow diagrams, data models, pros/cons, prototypes, wireframes and other illustrationsSpecify, prioritize and communicate high level and detailed requirements while following agile methodologyEvangelize your products across the organization, drive requirements elaboration and ensure desired positive impact is achieved. Have a sense of ownership for everything you engage inBuild confidence with our business partners by adding value to discussions, being responsive, and following through on action itemsCollaborate with business, architecture, and engineering teams to assess value, usability and feasibility of product featuresAid in creation and communication to stakeholders of product roadmap and delivery schedulesIncorporate a focus on quality into product design and work closely with development and software quality assurance teams on product and process improvementsSolicit customer feedback and funnel new requirements and product changes back into software developmentOwn and prioritize a feature backlog to align with the overall strategic roadmapDevelop strong hands-on technical knowledge of software products and be able to aid in tasks ranging from configuration to testing and supportPerforms other duties as assignedSkillsBS or higher in related major or equivalent industry experience2+ years of direct experience with software product managementExperience with Content Management and Content RepositoriesExperience with third party software integrationExperience in creating commercial software product requirementsKnowledge in following areas of software development: API Requirements, Software product requirements, Software technical design, Software project management, Software QA, JIRA or similar issue tracking systemComfortable with leading meetings and negotiating functionality with business partners in variety of positions and domain areas to receive product requests and guide decision-makingAbility to understand and describe technical complexities in a simplified way appropriate to different audiencesExcellent written communication skills to produce clear, concise and correct technical documentationStrong ability to comprehend complex problems and apply knowledge to propose potential solutionsBe able to break down large projects into granular milestones and track progressUseful domain knowledge: Structured Content Management Systems, Genetics and bioinformatics, Genomics data analysis, Laboratory processes and instrumentation, Laboratory software compliance requirementsBenefitsComprehensive medical, dental, vision, life and disability plans for eligible employees and their dependentsNatera employees and their immediate families receive free testingFertility care benefitsPregnancy and baby bonding leave401k benefitsCommuter benefitsGenerous employee referral programCompany OverviewNatera specializes in cell-free DNA testing to provide a more targeted interventions to oncology, women's health, and organ health. It was founded in 2004, and is headquartered in San Carlos, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.natera.com/.Company H1B SponsorshipNatera has a track record of offering H1B sponsorships, with 6 in 2026, 90 in 2025, 72 in 2024, 37 in 2023, 71 in 2022, 64 in 2021, 40 in 2020. Please note that this does not guarantee sponsorship for this specific role.