[Remote] Business Systems Analyst

Note: The job is a remote job and is open to candidates in USA. Mutual of Omaha is seeking a Business Systems Analyst I, II, or III who thrives in a consultative role. This role involves partnering with Marketing and cross-functional teams to evaluate capabilities, document requirements, implement solutions, and support adoption across the organization. Responsibilities Act as a consultative partner to business teams Gather and document requirements, analyze business needs, and recommend solutions that improve workflows and support evolving marketing operations You’ll help translate business challenges into scalable technology and process improvements Lead and support Marketing technology implementations Partner with system administrators, vendors, and cross-functional teams to implement new capabilities and enhancements You’ll help coordinate stakeholders, manage test pilots, and support successful rollout and adoption of marketing capabilities Enhance and optimize business processes Evaluate current workflows and identify opportunities to streamline operations, improve efficiency, and strengthen user experience Support the development of business cases and cost-benefit analyses for new tools or process changes Drive training, onboarding, and change management efforts Develop communication plans, training materials, and onboarding programs to help users adopt new systems and processes Ensure teams are equipped to use tools effectively to maximize adoption Support testing, documentation, and ongoing system performance Create test plans and scripts, support validation efforts, and help ensure business and technical requirements are met Maintain documentation and support ongoing system enhancements and continuous improvement efforts Skills Experience serving in a consultative Business Analyst role Hands-on experience supporting system implementations Strong process improvement and analytical mindset Excellent communication and stakeholder management skills Experience with onboarding and training programs Comfort working in Agile or fast-moving environments Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico Experience working with marketing technology (martech) platforms such as Adobe Suite, Workfront, Marcom Central, or similar tools Familiarity with Agile/Scrum methodologies and technology implementation lifecycles Exposure to emerging technologies, including AI-enabled tools, process automation, or digital workflow platforms Exposure to continuous improvement methodologies such as, LEAN or Six Sigma Benefits 401(k) plan with a 2% company contribution and 6% company match. Work-life balance with vacation, personal time and paid holidays. Company Overview Mutual Of Omaha is a mutual insurance and financial services company helping clients achieve their financial goals. It was founded in 1909, and is headquartered in Omaha, Nebraska, USA, with a workforce of 1001-5000 employees. Its website is