[Remote] Business Retention and Sales Representative

Note: The job is a remote job and is open to candidates in USA. Comcast is expanding its team and seeking Business Retention and Sales Representatives who excel in sales environments. The role involves supporting Comcast Business Services in retaining existing customers by addressing their concerns and renegotiating service agreements. Responsibilities Uses active listening, empathy and assumes ownership of customer issues through to resolution Communicates a professional sense of urgency, with various departments, to rectify customer issues Minimizes fall out by strategically offering product bundles and price points that meet the needs of the customers' budget and business applications and expands their product mix with Comcast Meets or exceeds budgeted retention goals for all product lines Demonstrates strong problem solving and communications skills Regular, consistent and punctual attendance Skills High school diploma or equivalent Minimum 1-2 years of commission-driven sales experience Demonstrated ability to work independently and remotely Reliable internet connection with a minimum 100 Mbps speed Home office setup meeting specified requirement Benefits Benefit packages effective on day 1 - Eligible to enroll in medical, dental, vision 401k available after 90 days Paid training Free Comcast/Xfinity courtesy services (cable, high speed internet, etc.) • (Must be in a Comcast serviceable area) Paid time-off (PTO), Paid vacation, flex time, and floating holidays; generous PTO package after first 90 days of employment Tuition Reimbursement (where applicable) Discounts on Comcast/Xfinity Voice, OnDemand, and Personal Security Services (PSS) Company Overview As a global media and tech company, Comcast reaches hundreds of millions of customers, viewers, and guests with world-class connectivity and platforms and beloved content and experiences. It was founded in 1963, and is headquartered in Philadelphia, Pennsylvania, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship Comcast has a track record of offering H1B sponsorships, with 83 in 2026, 700 in 2025, 559 in 2024, 624 in 2023, 750 in 2022, 588 in 2021, 583 in 2020. Please note that this does not guarantee sponsorship for this specific role.