[Remote] Business Process Outsourcing Sales Executive - Contact Center/CX Experience - Remote Role Job Details | NTT DATA Services

Note: The job is a remote job and is open to candidates in USA. NTT DATA is a leading business and technology services provider, and they are seeking a BPO/BPaaS Sales Executive with expertise in the Manufacturing, Retail, Telecom, and CPG domains. The role involves creating market demand, developing executive relationships, and leading the sales cycle for large, complex BPO and BPaaS deals, leveraging AI and technology automation.ResponsibilitiesMarket-maker who originates deals proactively. Successful candidates will be adept and have a track record of creating demand in the market and establishing relationships with decision making buyers of the serviceSubject Matter Expert (i.e. understands and can articulate the core value chain processes and their associated challenges and opportunities for transformation) in one or more of the following industries; Banking & Financial Services, Fintech, Insurance (P&C, L&A), Manufacturing, Retail, Consumer, Travel & Hospitality, Hi-tech, Energy & Utilities, Telecom, Healthcare (Payor, Provider) & Life SciencesUtilize a consultative approach to understand the unique challenges, dynamics, constraints and goals of the prospect organization and the key stakeholders and be able to develop a customized transformative BPO/BPaaS proposition, leveraging AI and technology automation that considers these factors, as well as the competitive landscape to create win/win dealsLead the end-to-end sales cycle, (collaborating with solution architects, pricing teams, legal, operations, etc.) to structure competitive multi-million-dollar ACV (annual contract value) BPO deals, from initial prospect engagement through contract negotiation and closureDevelop and execute a strategic go-to-market plan to create market awareness and demand in collaboration with Managing Director, Business Unit Leaders, business unit salespeople and client executives, industry teams, and alliance partners, advisor and analyst relations, and marketingBuild strong executive-level relationships with prospective decision makers and stakeholder influencers, including COO’s, CIO’s, CFOs, and Heads of OperationsStay current on industry and AI/technology trends, competitive positioning, and emerging technologies relevant to BPO and digital operationsServe as a thought leader in the market and contribute to brand elevation via participation in industry forums, panels, and client advisory boardsSkills15+ years of experience in BPO/Business Process Services sales with a deep understanding of transformative outsourcing models10 years of experience of demonstrated success having sold large, complex, global BPO deals (>$20M TCV)10 years of industry experience selling Transformative Customer Experience/Customer Service and Industry Specific Core value chain deals10 years of experience working within or selling to Fortune 1000 clientsAbility to bridge business value with enabling technologies such as AI (agentic & generative), analytics, core industry specific administrative platforms and automationEntrepreneurial mindset with the ability to navigate matrixed environments and influence cross-functional teamsTrack record of exceeding sales targets and contributing to revenue growthStrong financial acumen and ability to structure complex deal constructsExceptional executive presence, communication, and relationship-building skillsBenefitsThis position may also be eligible for incentive compensation based on individual and/or company performance.Whenever possible, we hire locally to NTT DATA offices or client sites.While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements.For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs.Company OverviewNTT DATA, Inc. is a trusted global innovator of business and technology services. It was founded in 1988, and is headquartered in Plano, Texas, USA, with a workforce of 10001+ employees. Its website is https://us.nttdata.com.Company H1B SponsorshipNTT DATA North America has a track record of offering H1B sponsorships, with 18 in 2026, 144 in 2025, 182 in 2024, 257 in 2023, 871 in 2022, 809 in 2021, 1266 in 2020. Please note that this does not guarantee sponsorship for this specific role.