[Remote] Business Process Officer II (US) - Procedure Writer

Note: The job is a remote job and is open to candidates in USA. TD Bank, N.A. is one of the world's leading global financial institutions and is committed to providing a remarkable client experience. The Business Process Officer II will represent the business on various projects, focusing on business and process analysis while ensuring compliance and operational efficiency.ResponsibilitiesAccountable for leading projects and/or work packages within a business areaAssists in the development of communication, implementation and/or training plans to support implementation of projects and/or business initiativesResponsible for 1 2 processes of low to medium complexityWorks with the Manager and Senior Manager to document and continuously update policies and procedures for onboarding covering the process for critical AML applications working with the other GAML operations partners to ensure standardization of the process across borders Identify and recommend process improvements and/or automation opportunities to enhance the productivity and operational efficiency of the businessGathers, prioritizes and explains user requirements to support project activities, process improvements, systems development, etc.; working with team to investigate new systems and applications (US, Can and cross border) required for GAML employees, ensuring process and procedures are documented and in accordance with compliance objectives and standardsServes as a consultant, providing advice, business expertise, and recommendations on business and/or operational processesPrioritizes and manages own workload, and possibly the workload of others, in order to deliver quality results and meet pre-determined timelinesRepresents the business and provides coordination within the business, with external service providers and other areas within the bank, on high risk/impact, major projects, and/or operational processesUse project management software / tools and applicable templates to prepare documentation, track, monitor, and report information, and maintain database(s) as applicableEnsures accuracy in preparing and promptly completing all required supporting documentation for assigned projects/tasks (i.e., reports, change requests, presentations, invoices, correspondence/communications, tables, charts, files, etc.)Identifies, takes ownership and/or assists with resolution of issues as they arise, or escalation of issues as appropriateParticipates as a member of the team in executing assigned deliverables within specified parametersKeeps business leaders and other team members informed and up-to-date about the status/progress of projects, and all relevant or useful information related to day-to-day activitiesSupports the project team and the business by continuously developing knowledge in own areaSkillsBachelors degree5+ years bank operations back office experienceStrong PC skills including but not limited to Microsoft Suite softwareAptitude and training in Lean, Six Sigma and AOM with goal of getting some level of certification and expertiseSkilled in research, analysis, problem solving, metrics and reportingAbility to identify process gaps and weaknessesStrong interpersonal and influence skills to enable change without direct controlAbility to prepare and present findings and recommendations in a methodical mannerSkilled in time management and driving tasks to completionStrong verbal and written communication skillsExperienced and fully qualified professional requiring business and/or managerial knowledgeAbility to consult on medium to large and moderately complex projectsBenefitsBase salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan)Health and well-being benefitsSavings and retirement programsPaid time off (including Vacation PTO, Flex PTO, and Holiday PTO)Banking benefits and discountsCareer developmentReward and recognitionRegular career, development, and performance conversations with your managerAccess to an online learning platform and a variety of mentoring programsTraining and onboarding sessions to ensure that you’ve got everything you need to succeed in your new roleAccommodations to complete the application process for applicants with a disabilityCompany OverviewThe Toronto-Dominion Bank & its subsidiaries are collectively known as TD Bank Group (TD). It was founded in 1852, and is headquartered in Wilmington, Delaware, USA, with a workforce of 10001+ employees. Its website is https://www.td.com.Company H1B SponsorshipTD has a track record of offering H1B sponsorships, with 1 in 2022, 6 in 2020. Please note that this does not guarantee sponsorship for this specific role.