[Remote] Business Operations Specialist

Note: The job is a remote job and is open to candidates in USA. RemoteHunter operates in the healthcare data and information management industry, addressing challenges related to the flow and alignment of health data. The Business Operations Specialist plays a key role in managing provider outreach and quality assurance for chart review programs, ensuring accurate data collection and supporting healthcare quality objectives.ResponsibilitiesContact providers, hospitals, and clinical staff via phone and email to explain programs and request medical recordsSet commitments for information return and explain options for transmitting documentationDevelop and maintain ongoing relationships with providers to reduce "provider abrasion" and encourage participationConduct high-volume outbound outreach, making approximately 40 to 60 calls dailyPerform research to locate providers, prepare data for release, and execute follow-up activitiesMaintain strict adherence to policies regarding Protected Health Information (PHI)Respond to coaching and quality feedback to meet or exceed program-specific performance metricsBalance a workload consisting of approximately 95% phone outreach and 5% research and data entrySkillsHigh School Diploma, GED, or equivalent work experienceMust be 18 years of age or olderExperience in office, administrative, clerical, or customer service roles involving heavy phone and computer useIntermediate proficiency with Microsoft Word and ExcelEffective communication skills with a professional phone presenceAbility to work full-time with flexible 8-hour shifts during normal business hours (8:00 am to 5:00 pm CST)Ability to secure sensitive documents and maintain information privacy in a dedicated remote work areaAccess to an approved high-speed internet connection at the remote work locationCreative problem-solving skills and the ability to work independently in a fast-paced environmentBenefitsComprehensive benefits packageIncentive and recognition programsEquity stock purchase401(k) contributionsCompany OverviewRemoteHunter is your dedicated AI job search assistant, turning the job hunt from a slow, individual effort into a quicker, smarter, and guided experience by streamlining each step of the process and speeding up your path to the right career opportunities. It was founded in 2025, and is headquartered in , with a workforce of 11-50 employees. Its website is https://remotehunter.com/.



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