[Remote] Business Development Manager - Office Products & E-Commerce

Note: The job is a remote job and is open to candidates in USA. Lavazza Group is an internationally recognized company present in 90 countries, seeking a Business Development Manager for their Office Products and E-Commerce division. This role involves developing and leading strategies to enhance Lavazza's B2B E-Commerce presence, managing channel performance, and collaborating cross-functionally to achieve business goals.ResponsibilitiesDevelop and execute strategies to drive sales growth across B2B e-commerce channels, including Office Products accounts, key marketplaces, and direct-to-consumer platforms. Identify and launch new channel and account opportunitiesManage end-to-end performance of assigned channels, including sales forecasting, budgeting, and achievement of revenue and profitability targets. Partner with Finance to optimize customer and channel economicsBuild and implement data-driven strategic plans informed by business performance, customer insights, and market trends to improve market share, customer experience, and long-term growthLead pricing strategy across channels in alignment with overall B2B objectives. Develop and execute integrated go-to-market and promotional plans to drive incremental salesPartner with Marketing to manage product assortment, digital merchandising, and content strategies, ensuring a compelling online presence that supports customer acquisition and retentionDevelop and execute joint business plans with key customers, aligning on shared objectives and leveraging customer strengths to maximize growth opportunitiesMonitor and analyze key performance metrics, including traffic, conversion, and sales drivers, to inform decisions and continuously optimize channel performancePartner with Operations, Demand Planning, Marketing, Sales, and B2C teams to align on forecasting, product offerings, promotions, and execution. Support lead generation efforts in collaboration with TelesalesNegotiate trade terms and agreements using data-driven insights to deliver mutual value while protecting brand positioning. Maintain strong relationships with key customers and partnersWork with distributor and channel partners to ensure execution of commercial plans and achievement of KPIsLead regular business reviews with key accounts and proactively monitor competitive activity and industry trends to inform strategySkillsFour-year college degree Business, Marketing, or related field4+ years experience in customer-facing Key/Sales Account Management required, B2B consumer goods preferred4+ years experience in E-Commerce sales2+ years experience selling in the Office Product channelDemonstrated ability of proactively interpret digital trends and think criticality to challenge the status quoExcellent interpersonal skills and ability to manage relationships with business partnersStrong analytic and story telling capabilities to diagnose complex business issues, visualize the data, identify the insights, and recommend clear action plansBenefitsCompetitive Medical, Vision, Dental Benefits401K PackageEmployee Assistance ProgramHybrid Work ScheduleAbility to be barista certifiedTuition ReimbursementPerformance Development PlansEmployee DiscountsSummer Friday’s (Memorial Day Weekend – Labor Day Weekend)Flexible business casual dress code - jean friendly!Free coffee, anytime!Company OverviewLavazza Group offers ground coffee, and coffee beans, and manufactures coffee products. It was founded in 1989, and is headquartered in Turin, Piemonte, ITA, with a workforce of 5001-10000 employees. Its website is https://lavazzagroup.com.