[Remote] Business Development Manager
Note: The job is a remote job and is open to candidates in USA. JBT Marel is a company focused on developing customer relationships and driving sales. The Business Development Manager will pursue new account opportunities, manage customer relationships, and ensure ongoing engagement to foster long-term loyalty and satisfaction.ResponsibilitiesManage the relationship with customers (infrequent purchasing, limited potential) to identify new opportunities (virtual only)Proactively create new leads / opportunities by following up with potential new customers (e.g.,previously lost orders, first-time introduction)Manage opportunity pipeline of geography and ensure it is continuously filledEnsure continuous engagement and networking to keep customers informed about new product introductions, industry trends and best practices, end market insights, etcFacilitate hand-over of customers to Strategic Account Managers in case customer potential is increasing throughout engagementOwn the end-to-end sales process and drives coordination with all involved stakeholders in cases of concrete opportunities, including:Proactive identification of opportunities (incl. feasibility assessment)Definition of scope, budget, timeline, etc. jointly with JBT stakeholdersPreparation and negotiation of quote until contract closure ยง Hand-over to responsible project managerDrives account management for a specific customer segment incl. standardized assessment of account needs and opportunity identificationEnsures direct sales coverage incl. on-site engagement in cases of new sales opportunities and virtual engagement to drive continuous improvementMaintains customer interactions through virtual events (e.g., seminars on JBT end markets, industry best practices, new product introductions)Strong motivation to approach (new) customers and create opportunities/leadsAbility to show value-add to customers, resilience in converting opportunities into salesExperience in account planning, able to develop and implement strategies for growth and retention across customer segmentsQuick understanding of customer demands, incl. ability to adapt to large array of culturesAbility to understand market trends and make recommendations, even with incomplete informationGood food processing knowledge and key equipment process knowledgeExperience in customer management with strong negotiation and influencing skillsStrong relationship management experience, highly motivated in driving commercial value by customer engagementStrong interpersonal skills, capable of communicating with customers across seniority levelsSkillsBachelor's degree in a related discipline (e.g. marketing, business) or related field required5+ years' experience in sales, customer service or account managementExperience in food processing or industrial goods manufacturingExperience in Capital Equipment sales in food industryBenefits40% Sales IncentiveCompany OverviewJBT Marel is a leading global provider of equipment, integrated technology, and services to the food and beverage industry. It was founded in 1884, and is headquartered in Lakeland, Florida, USA, with a workforce of 10001+ employees. Its website is https://welcome.jbtmarel.com/jbt-marel/home.