[Remote] Business Development Manager
Note: The job is a remote job and is open to candidates in USA. EMS Management & Consultants, Inc. is seeking a Business Development Manager responsible for driving new revenue growth through strategic prospecting and relationship development. The role involves managing the full sales cycle and positioning the company as a trusted partner to municipal and health system clients.ResponsibilitiesOwn and execute a defined territory sales plan to achieve and exceed assigned revenue, pipeline, and activity targetsDevelop and maintain a strong understanding of the EMS industry, including the operational, financial, and regulatory challenges faced by municipal, county and health system organizationsLead the full sales cycle, including opportunity identification and qualification, discovery, proposal development, Request for Proposal (RFP) response support, pricing strategy, contract negotiation, and deal closureEffectively present and differentiate EMS|MC’s value proposition to prospective clients, positioning the organization as a trusted, long-term partnerProactively prospect and develop new business opportunities through outbound outreach, referrals, networking, and participation in industry events and trade showsBuild, manage, and sustain strong relationships with key decision makers and influencers within municipal, county, and health system organizationsDemonstrate strong Customer Relationship Management (CRM) discipline by accurately documenting all sales activities, opportunities, forecasts, and client communications; the CRM serves as the system of record for sales reporting and forecastingCollaborate closely with teams on RFP development and responses, as well as campaign execution and lead generation efforts as neededPartner with Client Success and Operations teams to ensure alignment during the sales process and support continuous improvement initiativesRepresent and actively support the company’s mission, values, and commitment to customer success in all internal and external interactionsParticipate in company-sponsored meetings, committees, conferences, and events to increase brand awareness and generate pipelineProvide backup and cross-functional support to Client Success team members and management as requiredPerform other duties as assignedSkillsBachelor's degree in Business, Marketing, Healthcare Administration, or a related field, or equivalent experience1-3+ years of successful sales experience with a demonstrated track record of meeting or exceeding revenue and activity quotas, including driving measurable sales growthMinimum of 1 years' experience selling complex solutions within the EMS industry and/or health systems, with a strong understanding of long, multi-stakeholder sales cyclesProven experience selling to municipal and county government organizations and/or health systems, including familiarity with public-sector procurement processesWorking knowledge of cooperative purchasing laws and experience leveraging cooperative contracts to facilitate and accelerate the sales processExperience conducting outbound prospecting and lead qualification using phone, email, and digital channelsProficiency using CRM systems with a strong commitment to data accuracy, activity tracking, forecasting, and documentationFamiliarity with structured or value-based sales methodologies (e.g., Franklin Covey, Spin, Miller Heiman, or similar)Ability to effectively articulate and sell software- and hardware- based solutions; experience with healthcare billing or revenue cycle concepts is a plusDemonstrated knowledge of healthcare regulatory and compliance environments, including HIPAA, Medicare, Medicaid, insurance, liability, and related reimbursement modelsProven ability to successfully work remotely, manage a large geographic territory, and prioritize time effectivelyStrong project management skills with the ability to manage multiple initiatives, meet deadlines, and adapt in a fast-paced environmentExcellent written and verbal communication skills, including strong listening, critical thinking, decision-making, and presentation abilitiesHigh level of integrity and accountability, with a demonstrated commitment to ethical business practicesStrong customer service orientation with the ability to collaborate effectively across cross-functional teams while also working independentlyProficiency in English is necessary for job-related communication, including understanding policies, writing correspondence, and engaging with colleagues or clients5+ years of progressive experience in business development, enterprise sales, or strategic account management rolesDemonstrated success selling complex, multi-year solutions within healthcare, EMS, public safety, or government sectorsStrong experience leading formal procurement efforts, including RFPs, Requests for Information (RFIs), and competitive bid processes within municipal, county, or health system organizationsProven ability to develop and sustain long-term strategic client relationships, serving as a trusted advisor to executive-level stakeholdersAdvanced negotiation skills with experience structuring, pricing, and closing complex, multi-year contractsExperience mentoring, coaching, or providing informal leadership support to junior sales or business development team membersDemonstrated curiosity, coachability, and commitment to continuous learning and long-term career growth in sales or business developmentBenefitsDiscretionary bonus planComprehensive benefit packageRetirement planHealth coveragePaid time offCompany OverviewEMS|MC is the largest billing services provider focused exclusively on emergency medical services in the United States. It was founded in 1996, and is headquartered in Lewisville, North Carolina, USA, with a workforce of 501-1000 employees. Its website is https://www.emsmc.com.