[Remote] Business Development Associate

Note: The job is a remote job and is open to candidates in USA. Communication Service for the Deaf (CSD) is seeking a Business Development Associate to focus on building and nurturing relationships with clients and partners to drive revenue growth. This entry-level sales role involves identifying business opportunities, supporting partnership development, and contributing to the overall sales strategy of CSD Access.ResponsibilitiesAssist the business development team across all stages of the sales pipeline, prospecting, qualifying, proposing, negotiating, and closing, including helping prepare presentations and proposals that represent the full range of CSD Access services and solutionsMaintain accurate and timely documentation of sales activities in the designated CRM platform to support pipeline tracking, forecasting, and reportingSupport outreach to new prospects by establishing initial contact, nurturing early-stage relationships, and connecting potential clients and partners with CSD Access solutions that align with their needsConduct research and gather information to support grant and procurement responses, ensuring submissions are accurate, compliant, and compellingSupport existing client and partner relationships by providing responsive follow-up, sharing relevant updates, and identifying opportunities for new services or process improvementsLeverages professional and community networks to generate intelligence that supports the development of discrete sales and partnership opportunitiesRepresent CSD Access at industry, marketing, and customer-focused events in target markets to build awareness, generate leads, support relationship development, and contract opportunitiesDevelop foundational knowledge of CSD Access products, services, and the accessible communications landscape to grow into a credible resource for clients and partnersOther duties as assignedSkillsKnowledge and skill using different sales techniques, including relationship management, networking, prospecting, and lead generation, all with the desire to learn how to move opportunities through the pipeline to closeAbility to manage multiple priorities and meet deadlinesAbility to interact with high-profile public individuals and to effectively communicate objectives across division linesExemplary research and analytical skillsStrong written and verbal communication skillsFamiliarity with Customer Relationship Management platformsProficiency in Microsoft Office Suite (Word, Excel, PowerPoint)Knowledge of or interest in accessible telecommunications, relay services, or direct video callingGoal-oriented mindset with a willingness to work towards defined sales benchmarks and key performance indicators (KPIs)Experience with or a strong interest in the Deaf and Hard of Hearing community and accessible communicationsCollaborative mindset and openness to coachingAbility to communicate effectively using American Sign Language (required)Willingness to travel (required)Bachelor's degree preferred in Business, Marketing, Communications or related field from an accredited college or university; or equivalent professional experienceStrong English writing skillsCompany OverviewCommunication Service for the Deaf, Inc. It was founded in 1975, and is headquartered in Austin, Texas, USA, with a workforce of 1001-5000 employees. Its website is https://www.csd.org/.