[Remote] Business Architect, Sales Operation (L2C)

Note: The job is a remote job and is open to candidates in USA. Cypress HCM is a Fortune 500 company and a leading AI platform for managing people, money, and agents. They are seeking a strategic and operationally-minded Business Architect to define and drive the holistic business view of capabilities required for their Go-To-Market functions, specifically focusing on tools and processes that power their sales engine across Lead to Cash.ResponsibilitiesDefine and drive the holistic business view of capabilities required for Go-To-Market functionsFocus specifically on the tools and processes that power the sales engine across Lead to Cash, including CRM, CPQ, CLM, and other critical GTM platformsWork closely with Business SMEs to define end-to-end processes, identify the cross-functional teams needed for execution, and orchestrate which systems will host these processesIdentify opportunities to leverage AI and automation to streamline the Lead-to-Cash journey, ensuring technical solutions align with business needsSkills6+ years of experience in Business Architecture, Sales Operations, or GTM Strategy within the technology industryDeep understanding of GTM Value Streams and the Lead-to-Cash lifecycleHands-on experience with GTM enablement tools, specifically CRM (Salesforce), CPQ, and CLM platformsBachelor's degree in Business Administration, Management Information Systems, Engineering or a related fieldAI & Innovation Mindset: Demonstrated ability to identify and integrate AI-driven capabilities into business processes to improve efficiency and decision-makingOperational Excellence: Experience in 'Operational' Business Architecture—moving beyond high-level theory into functional process design and executionCollaboration: Proven ability to act as a liaison between Business Product teams (requirements) and Technical Product teams (builders)Agile Transformation: Familiarity with Agile methodologies and iterative program delivery in a fast-paced environmentProcess Re-engineering: Mastery of re-engineering techniques to diagnose gaps and implement solutions that achieve desired business outcomesTechnical Mapping: Strong capability in Business Process Modeling (BPMN) and Capability MappingAdaptability: Ability to navigate through ambiguity and manage complex, multi-stakeholder projects simultaneouslyInfluence: Excellent interpersonal skills with a demonstrated ability to influence policy owners and SMEs to drive process standardizationStrategic Thinking: Solution-oriented mindset with the ability to identify the 'right' system of record for complex end-to-end workflowsAnalytical Skills: Strong analytical skills to define and track KPIs that evaluate the success of GTM architectural shiftsCompany OverviewCypress HCM is a staffing and recruiting company providing technology and creative recruiting solutions. It was founded in 2005, and is headquartered in Walnut Creek, California, USA, with a workforce of 51-200 employees. Its website is http://cypresshcm.com.