[Remote] Business Analyst, Tester and Virtual Trainer (Remote)

Note: The job is a remote job and is open to candidates in USA. A1FED is seeking a highly motivated and versatile professional for the combined role of Analyst and Trainer. The ideal candidate will support an IT investment and portfolio management initiative by gathering requirements, testing systems, and delivering training materials to end-users.ResponsibilitiesCollaborate with business stakeholders to gather and refine requirementsDevelop process documentation, user stories, and business workflowsSupport configuration decisions aligned with best practices in IT portfolio and financial managementDevelop and execute test plans and test case scenariosValidate system functionality, reports, and dashboardsIdentify and track defects, and support remediation effortsDesign and deliver training materials, including user guides, video walkthroughs, and SOPsFacilitate virtual and live training sessions for end-users and stakeholdersProvide ongoing user support and promote platform adoptionSkillsU.S. Citizenship OR Permanent ResidentActive Public Trust or higher clearance3+ years of experience as an Analyst, Tester, TrainerExperience documenting functional and technical requirements into User Stories and Expected ResultsExperience developing Test Plans, test cases, and tracking issuesDemonstrated ability to test systems against documented requirementsDesign and deliver training materials, including user guides, video walkthroughs, and SOPsFacilitate virtual training sessions for end-users and stakeholdersExtremely well-developed organizational, time management, and analytical skillsStrong attention to detail and documentation skillsExcellent communication skills with the ability to simplify complex technical informationThis position allows you to work remotely from within the United States onlyAbility to work 8 AM to 5 PM ESTAbility to work independently in a remote team environmentProficiency with Microsoft Office tools (Word, Excel, PowerPoint, Teams)Ability to work effectively in a remote, collaborative environmentHands-on experience with ServiceNow Strategic Portfolio Management (SPM)Familiarity with Proven Optics CPIC or TBM applicationsFamiliarity with Agile or SAFe delivery methodologiesExperience using ServiceNow Dev/QA/Test environmentsServiceNow certificationsStrong understanding of IT portfolio management, capital planning, or IT financial managementBenefitsCompetitive salaryHealth, dental, and vision insurance401(k) with company matchPaid time off and federal holidaysFlexible remote work environmentCompany OverviewA1FED is a consulting company that provides application software, cybersecurity, and ERP software services. It was founded in 2013, and is headquartered in Reston, Virginia, USA, with a workforce of 11-50 employees. Its website is https://www.a1fed.com/.