[Remote] Business Analyst (Remote)

Note: The job is a remote job and is open to candidates in USA. CareFirst BlueCross BlueShield is seeking a Business Analyst to ensure the business's needs for changes to processes, policies, and information systems are effectively identified and documented. The role involves gathering and analyzing business requirements, facilitating communication between business and technical teams, and managing user acceptance testing to ensure successful project implementation.ResponsibilitiesInterpret business needs and issues by gathering, eliciting, analyzing, documenting and validating the Business area?s user and technical (functional/non-functional) requirementsUnder the direction of a Lead or Senior Business Analyst, participates in the creation of requirements documentationCollaborates in the creation of project plans to define, organize and schedule requirements management and development activitiesParticipates in requirements analysis and verification sessionsParticipates in the tracking and management of open issues and assists in planning for resolutionParticipates in development sessions and design reviews in order to ensure design meets user requirementsResponsible for the overall success of user acceptance testing, including documentation, verification and releaseImplements practices and procedures for end user test plansIdentifies and documents gaps in requirement adherence or system deficiencies/defects and coordinates appropriate action through issue resolutionProviding guidance and training to application end usersIdentifies, documents and troubleshoots problems in systems, software and processesCollaborate with appropriate stakeholders to monitor, report and resolve issuesParticipates in the development of solutions and workarounds that solve low complexity technical, system and/or business issuesReviews, analyzes and creates detailed documentation of business systems and user needsResponsible for the written documentation of requirements in a clear and well organized mannerDevelops and/or collaborates in key project and requirement deliverables for projects of low complexityMonitors and reports project status to identify and mitigate risks and to ensure quality and timely deliverablesCoordinates assigned projects from concept through implementationPrioritize and manage new work requestsSkillsBachelor's Degree in Business, Information Technology, Computer Science or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience3 years experience in functional, operational, business, data, systems or testing analysisStrong time-management and organizational skillExcellent communication skills both written and verbalAbility to organize stakeholder meetingsMicrosoft Office applications usageMust be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellenceMust be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challengingDemonstrated ability to deliver high quality, effective deliverables on-time and be a valuable contributor to the development of cost-effective solutionsModerate understanding of business analysis core competenciesKnowledge of ITS/BlueCard and the Facets' G6 platform a plusBenefitsIn addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).Company OverviewCareFirst. It’s not just our name. It’s our promise. It was founded in 1934, and is headquartered in Baltimore, Maryland, USA, with a workforce of 5001-10000 employees. Its website is https://individual.carefirst.com.