[Remote] Business Analyst - Process Automation - Remote

Note: The job is a remote job and is open to candidates in USA. SitusAMC is a company dedicated to transforming businesses in the real estate industry. They are seeking a Business Analyst for Process Automation who will be responsible for designing and implementing enterprise process automation strategies, managing software development lifecycles, and collaborating with business leaders to enhance operational efficiency.ResponsibilitiesDefine and design efficient automated solutions or interfaces and workflows to meet business requirementsPartner with business and technology team members to expand the process automation platformManage the software development lifecycle of the process automation platformResponsible for the design and implementation of workflows based on best practicesAct as first line of support to troubleshoot issues and identify the root causeEngage with system users and developers to identify system enhancements and/or new applications to meet business needs and formulate recommendations to improve and support business activitiesCreate quality BRDs and project documentation to clearly identify business needs and expectations and use cases for thorough testingAdhere to big picture view of how various connected system designs should be consolidated or affectedAdvocate the usage of data and automation across the organization, including demonstrating capabilities, collaborating with other technology teams, and consulting with business leadersImplement process automation best practicesMay manage staff expectations, performance, and engagementSuch other activities as may be assigned by your managerSkillsCollege degree or equivalent combination of education and experienceExperienced professional with 5+ years of industry and/or relevant experience, typically with 1+ years in an Associate level role or external equivalent2+ years of residential or commercial real estate requiredAgile methodology within a large company is very desirable including end to end project deliveryResourceful with strong and demonstrable problem solving/analytic skillsAbility to manage and prioritize assignmentsAble to work independently to resolve discrepancies, defects, incidents, or problems with an understanding of the business and system impactsExperience with software development life cycle methodologiesAbility to translate business requirements to technical resources in supporting the projectExperience with large-scale project implementations that cross multiple departments using project management techniquesMust have the ability to communicate effectively and tactfully with management and other levels within the organizationAbility to meet deadlines while achieving high levels of accuracyAbility to gather and compile information and prepare reportsHighly Proficient with Excel and Microsoft Office SuiteMust be customer-driven, can work within a team environment, and be focused on providing high quality customer serviceStrong commitment and dedication to the position and a team player5+ years of work experience preferred, with 1+ years in a mentorship roleExpertise in K2 process automation software preferredBenefitsDiscretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approvalPTO and paid holidays, the terms of which are set forth in the program policiesMedical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plansCompany OverviewSitusAMC provider of consulting, outsourcing, talent and technology solutions, supporting institutional lenders and investors. It was founded in 1985, and is headquartered in New York, New York, USA, with a workforce of 5001-10000 employees. Its website is https://www.situsamc.com.