[Remote] Business Analyst

Note: The job is a remote job and is open to candidates in USA. Zolon Tech Inc. is a prime contractor with the Department of Health and Human Services (HHS), focused on cloud operations and business modernization. They are seeking a Business Analyst to serve as a liaison between stakeholders and technical teams, ensuring that business needs are clearly defined and documented while facilitating communication across teams.ResponsibilitiesFacilitate meetings and working sessions with business stakeholders, technical teams, and leadership to gather, analyze, and document business requirementsAssess current business processes, operational workflows, and organizational needs to identify opportunities for process improvements, operational efficiencies, and technology enhancementsTranslate business needs into clearly defined requirements, user stories, workflows, process documentation, and actionable tasksManage and maintain Jira boards, epics, stories, tasks, dashboards, and reporting while supporting both Kanban and Scrum-based workflowsIdentify business and technology gaps that may impact operational objectives and work collaboratively with stakeholders to recommend practical solutionsFacilitate communication and coordination across cross-functional teams to ensure requirements, priorities, dependencies, risks, and expectations are clearly understoodPrepare meeting notes, action items, executive summaries, status reports, and other project documentation to support program execution and leadership decision-makingSupport strategic planning discussions, operational reviews, stakeholder engagements, and validation activities to ensure solutions align with business objectivesSkills5+ years of experience in business analysis, requirements gathering, stakeholder engagement, and process improvement activitiesStrong experience managing work within Jira, including dashboards, reporting, backlog management, user stories, workflow tracking, and Agile project supportExperience supporting Agile delivery models, including Kanban and Scrum methodologiesStrong facilitation, meeting management, documentation, and note-taking skillsExcellent written and verbal communication skills with the ability to engage effectively with both technical and non-technical audiencesStrong analytical, organizational, and problem-solving skillsCommensurate experience and educationCertified ScrumMaster (CSM) certificationExperience supporting federal government programs or contractsFamiliarity with cloud operations, infrastructure, IT operations, or managed service environmentsWorking knowledge of AWS and Azure cloud environmentsExperience supporting operational programs with multiple stakeholders and competing prioritiesCompany OverviewZolon Tech, Inc. It was founded in 1998, and is headquartered in Herndon, Virginia, USA, with a workforce of 501-1000 employees. Its website is https://zolon.com.