[Remote] Building Automation System Monitoring Technician

Note: The job is a remote job and is open to candidates in USA. Indoor Environmental Services is hiring a BMS Monitoring Technician to remotely monitor and support multiple building automation systems. The role requires HVAC understanding and strong judgment to identify system issues before they escalate into failures. Responsibilities Utilize basic computer skills to monitor HVAC controls, analyze data, and generate reports Work with multiple BMS/BAS platforms (Niagara, Honeywell, Trane, Siemens, JCI, etc.) Securely connect to and navigate remote customer sites Assist field technicians with remote troubleshooting of HVAC and controls components Assist customers with BMS adjustments remotely (setpoints, schedules, overrides) Monitor alarms and trends for HVAC equipment: AHUs, RTUs, Boilers, chillers, VAVs, pumps, and associated systems Acknowledge, prioritize, and triage alarms Distinguish nuisance alarms from true faults Identify cause vs symptom Identify faulty components or faulty equipment Escalate issues with clear, actionable documentation Participate in a scheduled on-call rotation Perform approved BAS maintenance tasks remotely (point checks, schedule reviews, alarm maintenance, backups where applicable) Collaborate with team members to implement system upgrades and improvements Collaborate with team members to diagnose and resolve technical issues effectively Maintain accurate records of service calls, repairs, and system maintenance activities Skills Experience with multiple building management / control systems Proven ability to remotely access, navigate, and operate BMS front ends Practical understanding of HVAC fundamentals Experience reviewing trends, histories, and alarms Ability to work independently and make sound judgment calls Strong written communication and documentation skills Company Overview Indoor Environmental Services is a facilities services company specializing in controls water treatment and design-build services. It was founded in 1988, and is headquartered in Sacramento, California, USA, with a workforce of 51-200 employees. Its website is