[Remote] Billing & Supplier Statement Analyst
Note: The job is a remote job and is open to candidates in USA. Synapse Health is dedicated to streamlining the durable medical equipment (DME) process, managing various aspects from intake to billing. The Billing and Supplier Statement Analyst is responsible for ensuring the accuracy and compliance of supplier billing, conducting audits, and collaborating with internal teams to enhance billing processes in a healthcare environment.ResponsibilitiesOwn and execute monthly supplier statement audits for new suppliers and markets, with a focus on new rentals and initial mail-order product deliveriesPerform pre-billing reviews and data quality audits to validate supplier statements prior to month-end closeReceive, track, analyze, and process supplier billing adjustments, ensuring timely resolution and accurate financial reportingCompare patient billed charges to supplier statement line items, conducting contractual, payer, and compliance reviews to identify discrepancies, risks, or revenue leakageInvestigate and resolve complex billing variances, escalating trends or systemic issues as appropriateSupport special billing initiatives and audits, ensuring deliverables are met accurately and on scheduleDevelop, maintain, and enhance recurring and ad hoc reporting to support leadership insights, trend analysis, and process optimizationServe as a key point of contact for internal stakeholders regarding supplier billing inquiries, discrepancies, and escalationsPartner with Supplier Operations to maintain accurate supplier billing, payment, and contract data within the system of recordAssist in complex billing and supplier finance projects, demonstrating initiative, critical thinking, and ownershipParticipate in cross-functional meetings, training sessions, and continuing education to stay current on workflows, payer rules, and regulatory requirementsSupport resolution of billing issues that may impact supplier satisfaction, payment timelines, or financial accuracyMaintain supplier onboarding documentation and ensure the supplier database reflects current billing and payment detailsApply HCPCS coding knowledge to validate billing accuracy and ensure regulatory and payer complianceLeverage advanced Excel skills to analyze large data sets, build reports, and drive process improvementsApply strong analytical judgment to interpret data, identify trends, and deliver actionable insightsPerform additional duties as assigned to support the broader Finance and Supplier Operations teamsSkillsHigh school diploma required; Bachelor's degree preferred3+ years of experience in the healthcare industry; DME billing or operations experience strongly preferredStrong organizational skills with the ability to manage multiple priorities and deadlinesClear, professional verbal and written communication skillsDemonstrated analytical and problem-solving capabilitiesExceptional attention to detail and commitment to accuracyProficiency in Microsoft Office, particularly Excel, with the ability to learn new systems quicklyCommunicates effectively across a variety of audiences, including operations, finance, and leadershipBuilds trusted, collaborative relationships with suppliers and internal partnersTakes a supplier-centric approach while balancing financial controls and complianceNatural collaborator who thrives in cross-functional environmentsExperience with Sage Intacct or similar ERP systemsProcess-driven mindset with a passion for continuous improvement and operational efficiencyProactively identifies better, faster, and more scalable ways to get work doneBenefitsProfessional growth opportunities with compelling career pathsHealthy work-life balance supported by generous paid time off (PTO)Comprehensive benefits package, including medical, dental, vision, STD & LTD insurance for full-time team members401(k) savings plan with employer matching contributionsCompany Overview Synapse Health is on a mission to 𝘀𝘁𝗿𝗲𝗮𝗺𝗹𝗶𝗻𝗲 𝘁𝗵𝗲 𝗗𝗠𝗘 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 by removing barriers, improving accountability, and delivering solutions that work better for providers, suppliers, and most importantly, patients. It was founded in 2016, and is headquartered in Skokie, Illinois, US, with a workforce of 51-200 employees. Its website is http://www.synapsehealth.com.