[Remote] Billing Specialist

Note: The job is a remote job and is open to candidates in USA. Mountainside Treatment Center is a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. They are seeking a Billing Specialist responsible for verifying insurance benefits, ensuring accurate billing and claim submission, and providing excellent customer service to patients and payers.ResponsibilitiesVerification of Benefits (VOB)Verify patient insurance eligibility and benefits prior to services renderedConfirm coverage details including copays, deductibles, coinsurance, authorizations, and limitationsDocument verified benefits accurately in the systemCommunicate benefit details and financial responsibility to internal teams as neededIdentify coverage issues and escalate discrepancies promptlyBilling & InvoicingGenerate accurate patient statements and invoices in a timely mannerReview charges for accuracy prior to billingCustomer Service & CommunicationHandle inbound and outbound calls with clients, payers, insurance companies, and internal staffProvide clear explanations regarding charges, statements, invoices, and insurance coverageAddress patient billing inquiries and resolve concerns professionally and compassionatelyMaintain excellent customer service standards while managing sensitive financial informationClaims Submission & Follow-UpResearch claim status using payer portals, phone calls, and correspondenceSkillsHigh school diploma or equivalent requiredStrong attention to detail and accuracy requiredKnowledge of medical terminology, insurance terminology, and billing procedures in a healthcare setting preferredKnowledge of billing regulations and compliance requirements preferredBenefitsComprehensive benefit packagePaid Time Off (which increases after 1 year with Mountainside)Paid holidays including a Multicultural Holiday401(k) with employer matchingMonthly $75.00 wellness reimbursement. Our Wellness Reimbursement benefit is meant to encourage employees to engage in productive self-care to avoid burnout and compassion fatigue.Company OverviewMountainside is a hospital & health care company that provides drug addiction treatment and rehabilitation services. It was founded in 1998, and is headquartered in Canaan, Connecticut, USA, with a workforce of 201-500 employees. Its website is http://mountainside.com.



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