[Remote] Bilingual Virtual Recruiter

Note: The job is a remote job and is open to candidates in USA. PROMAN Staffing USA is a leading provider of temporary staffing throughout the United States, known for its strong reputation in the industrial staffing services sector. They are seeking a Bilingual Virtual Recruiter who will be responsible for determining applicant eligibility, scheduling orientations, and maintaining the call center database, while providing excellent customer service.ResponsibilitiesServes Applicants by determining eligibility & hiring requirements; scheduling of new hire orientations; fulfilling requestsAnswers inquiries by clarifying desired information; researching, locating, and providing information as necessaryInforms applicants by explaining orientation procedures; providing information; appointment scheduling/confirmationsFulfills requests by clarifying desired organization / branch goalsRecognizing opportunities to up-sell positions; provide brief explanation of current jobs to applicants as requestedMaintains call center database by logging all applicable informationUpdates job knowledge by participating in educational opportunitiesEnhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishmentsNot limited to other office tasks as assignedSkillsCommunicate effectively in written and verbal formsOrganization and attention to detailAble to handle sensitive or difficult issues with confidence and in a calm manner without being unduly influenced by intense emotionsData Entry SkillsMust display persistence and dedication to complete all assigned tasksStrong problem-solving abilitiesProficient with the Microsoft Office SuiteExperience using other standard office equipmentGood basic math skillsStrong multi-tasking abilitiesMust be able to contribute to a positive team atmosphereMust demonstrate strong customer service orientationMust be detail and results orientedExcellent communication (listening, speaking, writing) & diplomacy skillsResults oriented, knowing when to act and when to seek guidance or permissionAssertive but respectful in communications with clients and teamHigh school diploma or GEDMinimum two years of experience working in call center or other related positionMust be bilingual (English and Spanish)College degree preferredCall Center or Staffing experience a plusCompany OverviewPROMAN Staffing has more than 50 offices in 12+ states across the USA. It was founded in 1998, and is headquartered in Northbrook, Illinois, USA, with a workforce of 201-500 employees. Its website is https://www.paramountstaffing.com.