[Remote] Bilingual Senior Technical Writer

Note: The job is a remote job and is open to candidates in USA. OXARO Inc. is a company seeking a Bilingual Senior Technical Writer to develop and maintain bilingual technical documentation. The role involves creating and updating documentation for various platforms and ensuring alignment with authoring standards and accessibility guidelines.ResponsibilitiesDevelop, maintain and standardize bilingual technical documentation, templates and authoring guidesCreate and update documentation to support Adobe Experience Manager (AEM), Digital Asset Management (DAM), Adobe Analytics and Microsoft platformsDefine authoring standards, publishing workflows, metadata frameworks and tagging standards for digital contentDocument data flows, reporting processes and integration touchpoints across Adobe and Microsoft environmentsWrite and edit authoring guides, process guides, training materials, standard operating procedures (SOPs) and governance documentationSupport content migration activities by documenting migration guidance, tagging practices and publication processesCreate clear documentation for campaign setup, segmentation, reporting and analytics processesCollaborate with developers, designers, data analysts and communications teams to validate documentation accuracyEnsure documentation and digital content align with plain language, accessibility and web content standardsConduct walkthroughs, training sessions and knowledge transfer activities for end users and project teamsReview user feedback and update documentation to improve accuracy, usability and operational consistencyMaintain documentation as systems, integrations, workflows and content governance processes evolveSkills10+ years of experience working as a Technical Writer1+ year of experience using Adobe Experience Manager (AEM) Web Content Management System (WCMS) as a SME in creating, editing, integrating and managing digital content, including component-based authoring and metadata tagging1+ year of experience working as an SME in developing and maintaining documentation and workflows in Adobe Assets Digital Asset Management (DAM) systems5+ years of experience delivering training and coaching to resources on the use of WCMS5+ years of experience producing technical documentation, training manuals, style guides or governance frameworks for digital publishing environmentsExperience on 3+ projects creating, editing and managing digital content within WCMS, including component-based authoring and metadata taggingExperience on 3+ projects producing technical documentation, training manuals, style guides or governance frameworks for digital publishing environmentsExperience developing and publishing content in AEM using plain language, accessibility and metadata standardsCurrent valid Government of Canada Secret or higher security clearanceDegree from a recognized university in Communications, English, Journalism, Information Management or a Technical Writing related disciplineBilingual in English and FrenchCompany OverviewWhere people, processes, and technology align – that’s the OXARO effect. It was founded in 2023, and is headquartered in Ottawa, Ontario, CA, with a workforce of 51-200 employees. Its website is http://www.oxaro.com.