[Remote] Bilingual Legal Customer Service Representative (WFH 11am-8pm EST)

Note: The job is a remote job and is open to candidates in USA. Law Offices of Robert S. Gitmeid & Assoc. PLLC is a consumer protection law firm located in New York City, dedicated to providing legal representation to consumers facing challenges from creditors. They are seeking a full-time Bilingual Legal Customer Service Representative to manage client interactions, support attorneys in litigation-related matters, and provide administrative assistance in a fast-paced environment.ResponsibilitiesManage a high-volume of client interactions within a structured call center environmentUse of Sales*f*orce CRM software to facilitate the process of responding to clients concerns via phoneWorking with collections agencies via phone to obtain documentation of settlementsReviewing documents sent to our office by both clients and collections agencies and ensuring they meet certain criteriaUploading these documents to our systemOther ad hoc tasks as neededSkillsMinimum of 1-year office support experiencePossess superior organizational and time-management skillsMust be computer literate: Ability to easily learn the Firm's case management softwareHighest ethical standards and professional integrityStrong interpersonal skills and ability to communicate effectively with clients, staff, and outside partiesFluent in SpanishExperience with Salesforce a plusBenefitsMedical, Dental & Vision Benefits401K Benefits with Employer MatchPaid Time Off (PTO)Company OverviewLaw Offices of Robert S. Gitmeid is a legal services company based out of 180 Maiden Lane, New York, New York, United States. It was founded in undefined, and is headquartered in New York, NY, US, with a workforce of 11-50 employees. Its website is https://www.gitmeidlaw.com.



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